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Angie has been with American Waterworks since November 2018. Prior to joining our team, she gained extensive experience working in various areas of customer service. Her previous positions were centered around managing projects for purchasing contractors, attracting new customers, and training new employees to serve the customer base more fully. Her day to day work consists of reaching out to our customers regarding their upcoming projects and answering any questions they may have, submitting utility locate tickets to ensure quality and safety, scheduling projects and inspections with customers, and submitting and tracking permits. She likes working for American Waterworks because she likes to multitask and enjoys the variety of work each day. She also appreciates how each department works together to achieve the end goal of providing fantastic service to our customers and doing what needs to be done to remedy the situation that prompted them to call us in the first place.
Angie spends her free time either at home, reading, or spending time with her husband and cats, in the paint studio, or in the music studio working on her ukulele and violin skills. Her exceptional attention to detail, time-management, problem-solving, and interpersonal skills are all contributing factors to Angie’s success in her current role as a Production Assistant. We are grateful to have her on our team!
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