Schedule Annual Maintenance
Dustin has been on the American Waterworks team since May of 2015. He has worked in the construction industry for over 20 years. He joined our team because he was eager to share his expertise with homeowners and business owners who are experiencing basement and foundation troubles. He previously built and remodeled homes and commercial properties, which gave him a great understanding of the importance of having a dry basement, a mold-free crawl space, and a structurally sound foundation. He loves working with customers and showing them that they don't have to live with the problems they're experiencing in their home. He takes pride in helping homeowners regain peace of mind and confidence in their homes. In his free time, he enjoys being outside doing a variety of activities and spending quality time with his children.
At American Waterworks, our mission is to improve the lives of our customers, team, and community through education and delivering a complete solution. We have over 30 years of experience solving problems for thousands of homeowners throughout Minnesota, North Dakota, western Wisconsin, and northeast Iowa. We are a dealer for the top home repair suppliers in the country including Basement Systems, Supportworks, and National Radon Defense. We are the most recognized dealer in our region, and we are committed to staying at the forefront of our industry with the support of these organizations. Our priority is to provide homeowners with lasting solutions for a wide array of problems. We firmly believe that working with a contractor shouldn’t be a painful experience and we strive to change that perception by providing top-notch customer service and ensuring that all employees are knowledgeable and thoroughly trained in order to best serve our customers.
Family: Father to Evelyne, Isabelle, and Liam
Hometown: Plainview, MN
Hobbies: Hunting, fishing, traveling, and spending time with family
Shoutout to our crew of Edgar, Reyes, and Ramon, and our Design Specialist, Dustin, for providing our... Watch Video »
Dick K. of Stoddard, WI had a musty smell in his crawl space and he wanted to get it sealed up. He saw one of our advertisements in his local newspaper, so he called the office line and talked to our appointment center about our free estimates. Our appointment center set him up with a free estimate with one of our expert Design Specialists. Our Design Specialist went to Dick's house, checked out his crawl space, and drew up the solution of our CleanSpace Encapsulation Vapor Barrier. Dick got all of his questions answered about the product and its warranty, so he scheduled a date for the installation.
Our Foreman and his production team installed 686 square feet of our CleanSpace Vapor Barrier around the entire crawl space. This vapor barrier prevents water vapor and humidity from passing through while keeping the crawl space dry and protecting it from mold or rot. Along with that, it seals away bad odors and provides more storage to the home. Dick was happy with the work that was done and his peace of mind was restored!
Do you have a wet, damp, musty, or smell crawl space? Call us today or click HERE to request a free estimate to get your crawl space fixed today!
Marla W. of La Crosse, WI had water leaking into her basement, causing her to worry about water moisture and other problems. She did her research and saw some online reviews about American Waterworks and also saw our company vehicles driving around her area. She called our office line and scheduled a FREE estimate with our Design Specialist, Dustin. Dustin went to her home, carefully inspected the inside and outside of her home, and drew up a solution that worked for her and her home repair needs. Marla felt comfortable with Dustin's proposal, so she went ahead with the project and got a date scheduled for the installation.
Our Foreman, Edgar, and his production team began the project by breaking out the concrete floor perimeter with a jackhammer, forming a trench. In the trench, our team installed our WaterGuard Drainage System, which prevents water and mud clogs and collects water seepage from basement walls. Next, our team installed our CleanSpace Half Wall System Vapor Barrier, which prevents mold and humidity and guides water seepage into the WaterGuard. Lastly, our team installed our TripleSafe Sump Pump System. Our TripleSafe is the best sump pump we provide for homeowners because it provides three levels of water protection and solves all three problems in one system. To complete the project, Edgar and his crew covered the open gaps with river rock and applied new concrete over them. Marla was ecstatic with the work and had a wonderful experience with our team!
Is water leaking into your basement but you aren't sure how to go about the issues? Call us today or click HERE to request a free estimate!
Darrel and Rebecca G. of Brownsville, MN needed to insulate and encapsulate their crawl space. They saw one of our American Waterworks commercials on their local television, so they called our office number and set up a crawl space encapsulation FREE Estimate. Our Design Specialist, Dustin, went to Darrel and Rebecca's home, inspected their crawl space, and drew up a well-designed solution. They were confident in Dustin's solution, so they set up a day for the installation.
Our Foreman, Juan, and his production team started the installation by installing our Foamax Wall Panels around the crawl space wall perimeter. Our Foamax panels provide comfort to the home while making the walls look clean and bright. These panels are a special foam insulation that reduces condensation for moisture protection. Next, our crew installed our CleanSpace Vapor Barrier System throughout the crawl space floor. This vapor barrier transforms the crawl space into a dry, clean, and energy-efficient part of the home and transforms the space into usable storage space. Darrel and Rebecca with thrilled with the work and had a great experience from start to finish!
At American Waterworks, we professionalize in crawl space repair/encapsulation, basement waterproofing, foundation repair, radon testing/mitigation, and concrete repair/lifting. Call us today or click HERE to request your free estimate!
Two homeowners in Brownsville, MN had water leaking into their basement from their window, causing them to worry about water damage. They saw one of our commercials on television, so they called our office and scheduled a FREE Estimate. Our Design Specialist went to their home, examined their window, and drew up the solution of our EverLast Replacement Basement Window. The homeowners were confident in the product, so they scheduled a date for the installation.
Our Foreman and their production team cut out the pre-existing window and replaced it with our EverLast Basement Windows. These windows are energy-efficient, vinyl-framed, and double-paneled, so they are much more supportive and will never rot, rust, or decay. The homeowners were very happy with the new view of their basement windows!
Is water leaking into your basement from your windows? Call us today or click HERE to request your free. no-obligation estimate!
Tim W. in Onalaska, WI contacted American Waterworks because he was interested in insulating and encapsulating his crawl space. He knew the space was inefficient and that he could be saving money on his energy bill. We sent one of our Design Specialists, Dustin Loftus, who met with Tim, evaluated the situation, and proposed a permanent solution.
Our Foreman, Cory Sather, and his production crew installed drainage matting, TerraBlock insulation, and our CleanSpace vapor barrier along the floor of the crawl space. Then, they installed our spray foam rim joist insulation and Foamax insulation panels along the walls. These products work together to keep moisture, pests, and potential mold growth out. They also help reduce Tim’s energy bill by making sure energy is not lost through that space. Tim was pleased with the results and happy his crawl space will remain a dry, healthier and more energy efficient space.
A homeowner in Ettrick, WI was suffering from a wet crawl space and damage to his foundation in his crawl space. Design Specialist Dustin Loftus was able to develop a solution to his problem. Foreman Jose Castillo and his crew installed our crawl space waterproofing system and SmartJacks to stabilize the foundation in his crawl space. The homeowner now has peace of mind knowing that his foundation is solid and his crawl space will remain dry, clean and energy efficient.
Joe E. of Strum, WI had uneven concrete throughout his patio, making him think about the value of his home. He saw American Waterworks on television, so he decided to give our office a call to schedule a FREE Estimate with our Design Specialist, Dustin Loftus. Dustin went to his home, examined the concrete, and came up with a solution with our concrete repair products. Joe was confident with Dustin's proposal, so they moved forward with the project.
Our Foreman, Troy Johnson, and his crew member began the project by injected 120 pounds of our PolyLevel, which is a special foam that gets injected underneath the concrete, fills the voids, and stabilizes the concrete surface. The advantages of our PolyLevel includes its quick installation and cure time, it is adjustable for loads of all sizes, and it is a non-invasive installation. Next, our team applied 176 feet of our NexusPro over the cracks. Our NexusPro is a long-lasting solution that prevents moisture from seeping into the soil beneath. Joe was happy with the repairs and loved the new view of his patio!
To learn more about our PolyLevel, and why it is more effective then mudjacking, click HERE!
Joe E. of Strum, WI had water leaking into his crawl space, causing mold and water moisture problems. He saw an American Waterworks commercial on television regarding crawl space waterproofing, so he called our office line and scheduled a FREE Estimate with our Design Specialist, Dustin Loftus. Dustin went to his home, inspected his crawl space, and came up with a solution that fit his needs. He was confident in Dustin's proposal, so he went ahead with the project.
Our Foreman, Raul Barroso, and his production team began the project by installing 2,175 square feet of drainage matting. The purpose for the drainage matting is to provide extra durability and larger drain channels to handle the job. It directs the water that is flooding the crawl space to the perimeter crawl space drain and the sump pump system. Next, our team installed 3,011 square feet of our CleanSpace Vapor Barrier to encapsulate the crawl space. This moisture barrier is the most crucial component of crawl space waterproofing. By sealing the crawl space, homeowners keep away odors, termites, cockroaches, ants, crickets, rats, and many other pests.
Joe was very satisfied with the repairs and could not believe the transformation!
Greg J. of Strum, WI had a bowing foundation wall in his old farm home and it was in need of reinforcement. He came across an American Waterworks commercial on television, so he called our office and scheduled a FREE estimate with our Design Specialist, Dustin. Dustin went to Greg's home, carefully inspected his foundation wall, and proposed our wall anchor system, which is the most versatile foundation repair system that we provide for homeowners because of its ability to solve a variety of different problems. Greg was confident in the solution, so he went ahead with the project.
Our Foreman, Matt, and his crew installed seven of our wall anchors to straighten and stabilize the foundation wall back to its natural position. This anchor-rod installation involves soil removal, backfill, and minimal disturbance to the home. Greg was happy with the work and had a great experience with our team from start to finish.
We provide FREE estimates for foundation repair, basement waterproofing, crawl space repair/encapsulation, radon testing/mitigation, and concrete repair/lifting. Give us a call or click here to request your FREE inspection.
Shonna L. in Rollingstone, MN had water seeping into her basement and her old sump pump was not able to keep up with the amount of water coming in. Her basement had become a damp, musty and unlivable space. She was tired of dealing with a wet basement, so she started to research waterproofing contactors in her area. She found the American Waterworks’ website and was impressed by our extensive waterproofing knowledge. She had us out to her home to look at her basement and provide her with a free estimate. After inspecting her basement, our Design Specialist, Dustin Loftus, was able to develop a thorough and unique plan to waterproof her basement. She was pleased with his proposal, so they set a date for our production crew to install the waterproofing system.
Our production team started the installation by removing the old sump pump and the concrete around the perimeter of her basement where the WaterGuard drainage system needed to be laid. They installed our TripleSafe sump pump, which is our most reliable sump pump. The WaterGuard properly guides the water leaking into her basement to the sump pump. Then, they replaced the concrete over the drainage system and around the sump pump. From there, the water is pumped through the discharge line and expelled from the home. Our waterproofing system is backed by a lifetime warranty, so Shonna can rest easy knowing her basement will always be protected. She is glad she chose to invest in the long-term protection of her home.
Click here to receive a free estimate!
Vern K. in Plainview, MN noticed a musty smell coming from his crawl space. When he looked for what was causing the smell, he noticed that there was a lot of moisture in his crawl space. He was concerned about the air quality of his home and about the potential damage the moisture could cause.
He saw one of our advertisements on TV and saw that we are able to waterproof and encapsulate crawl spaces. He wanted to have a professional look at it so he gave us a call and we sent one of our Design Specialists, Dustin Loftus, to his home to do a free onsite estimate and create a solution to his problem.
Our production team installed a full perimeter of rim joist insulation which seals the rim joists and lowers Vern's energy costs. They also installed drainage matting and our CleanSpace vapor barrier. The combination of these crawl space waterproofing and encapsulation products turned Vern's crawl space into a dry, clean and energy efficient part of the house.
If you have a wet crawl space, click here for a FREE estimate!
Jon K. in Durand, WI had a cracked and bowing basement wall that was only getting worse over time. He started doing some research online and came across the American Waterworks website. He was happy to learn that we’ve been successfully repairing foundations for 30 years! We sent one of our Design Specialists, Dustin Loftus, to evaluate the situation and propose the best solution. Jon was impressed with our products and moved forward with the project.
Our Foreman, Jose Castillo, and his production crew were able to stabilize the foundation wall with the installation of 5 Geo-Lock Channel Anchors. Channel Anchors are installed with minimal disturbance to the lawn and landscaping and mount to the foundation floor and wall for optimal bracing and failure protection. Jon was impressed with the quick installation and is glad he made the investment to protect his home!
Do you have cracked or bowing walls? Don’t wait until it’s too late! Click here for a FREE estimate.
Heather C. Of Durand, WI had water leaking from the walls of her basement, causing her to worry about water moisture and mold build-up. She called our office line and scheduled a FREE estimate with our Design Specialist, Dustin. Dustin went to her home, carefully inspected her problems, and drew up a solution that worked for her needs and budget. Heather got all of her questions answered and was confident in Dustin's proposal, so he went ahead with the project and scheduled a date for the installation.
Our Foreman, Raul, and his production team began the project by breaking out the concrete floor perimeter with a jackhammer, forming a trench. In the trench, our team installed our WaterGuard Drainage System, which is made to prevent water and mud clogs, collect all water seepage from basement walls, and serve as an underground drain in coordination with the sump pump. Next, Raul and his team installed our CleanSpace Wall System Vapor Barrier around the basement wall perimeter, which is made to prevent mold and mildew and gives the basement a clean and neat appearance. To complete the project, our team covered the open floor gaps with pea gravel and applied new gravel over them. Heather was happy with the work that was completed and had a great experience!
Is water leaking into your basement, but you aren't sure what to do? Call us today or click HERE to request your free estimate!
Barbara B in Eyota, MN learned about the dangers of radon gas. She had not yet had her home tested and once she learned that radon causes 15% of the world's lung cancer cases and kills over 20,000 people each year, she wanted to get her home tested right away.
She contacted American Waterworks and we sent our Design Specialist, Dustin Loftus, to her home to set up a radon test kit. The results showed that she did have high levels of radon and we recommended that we install a radon mitigation system to ensure that the majority of the radon entering her home would be sucked through a PVC pipe and discharged from her home.
Our crew drilled a hole through the floor in the basement to insert a PVC pipe and create a suction point for the radon gas. Then the gas is vented through the pipe and out of the home. A fan is also installed at the top of the PVC pipe where the gas is vented out to ensure that the gas is pushed away from the home. Barbara now has peace of mind knowing that her family is protected from this dangerous gas.
Has your home been tested for radon? If not, click here to set up an appointment.
Dan C. in Pepin, WI had severe water problems in the basement of his old farmhouse. Water was coming through the sandstone walls as well as the concrete floor. He contacted the waterproofing experts at American Waterworks to receive a FREE estimate. We sent one of our Design Specialists, Dustin Loftus to inspect his home and develop the right solution for his basement. He was pleased with the solution we recommended, so he scheduled to have our waterproofing system installed as soon as possible.
Our production crew removed the concrete around the perimeter of the basement floor as well as a thin line of concrete through the middle of the floor. They laid our WaterGuard drainage system, a lateral line, and a TripleSafe sump pump and then filled back the gaps in the floor with rock before replacing the concrete. Then, they installed our CleanSpace vapor barrier along the basement walls to keep moisture out and prevent from potential mold growth. Dan was pleased with the result and is now enjoying a dry, clean basement!
Interested in learning more about our waterproofing system? Click here!
A homeowner in Stewartville, MN called us with concerns about her bowing basement wall. You can see the shift in the wall structure between the bricks in our before photo. American Waterworks was able to stabilize the wall with our patented PowerBrace System preventing any further bowing or cracking of the foundation.
Dennis T. in Rochester, MN had a dirt crawl space that was accumulating excess moisture and it was causing him to have a higher energy bill. Dennis had used our services before and had a great experience, so he knew he could trust our team to waterproof his crawl space. He contacted us to get a FREE estimate, so we sent one of our Design Specialists, Dustin Loftus, to his home to provide him with a solution.
Dennis was pleased with the proposal that Dustin developed to transform his crawl space, so he scheduled the installation.
One of our waterproofing experts, Juan Pena, and his crew installed drainage matting on the dirt crawl space floor, Foamax along the crawl space walls, and our CleanSpace barrier to seal off the space from dirt, excess moisture and pests. The Foamax walls insulate the space which makes the basement much warmer and saves Dennis money on his energy bill. Dennis is glad he chose a long-term solution to protect his home from the consequences that typically come with having a dirt crawl space.
Do you have a dirt crawl space? We can transform your crawl space into a clean, dry and energy efficient space! Click here for your FREE estimate.
Wasana T. in Rochester, MN had been struggling with a wet basement and water-damage to her home. She wanted to find a permanent solution, so she contacted American Waterworks. Wasana met with Dustin Loftus, our Design Specialist, who designed a unique solution for her basement.
Our Foreman, Matt Zeller, and his crew installed 72 feet of our WaterGuard drainage system and our SuperSump sump pump. The drainage system now properly guides water to the sump pump and from there, the sump pump pushes the water through the discharge line and expels it from the home. Wasana is pleased with the results and glad her basement is now a dry, healthy space.
Are you suffering from a wet basement? Click here to receive a FREE estimate!
Lori B. in Rochester, MN contacted American Waterworks after realizing that the foundation of her home was failing. She wanted to receive a FREE estimate, so we sent one of our Design Specialists, Dustin Loftus, to inspect her home and provide her with a solution. Dustin developed a thorough plan to permanently restore her foundation.
Using wall anchors, our production crew drilled small holes through the failing block foundation and into the soil surrounding the home. In order to straighten the wall, they had to dig out the soil pushing against the foundation. They secured each end of the metal rods with anchor plates and tightened them as far as they would go. This process gradually straightened the foundation wall, and permanently secured it. Having wall anchors installed saved this foundation from failing altogether and saved the homeowner from the expenses of a full foundation replacement.
Interested in learning more about foundation repair? Click here!
A homeowner in Rochester, MN called us after experiencing a wet basement in her home. In order to fix the water problem properly, American Waterworks installed 74 feet of our WaterGuard drainage system. To prevent any further water damage or mold growth to her walls, American Waterworks installed our Everlast Finished Wall Restoration System. The Everlast System is an economically feasible way to finish your basement and never have to worry about mold growth again.
Bridget M. in Racine, MN noticed that her floor had started sagging and realized that it was because her crawl space was not properly supported. She saw an advertisement for American Waterworks and was interested to learn more about our crawl space repair solutions. She contacted us for a FREE estimate, so we sent one of our Design Specialists, Dustin Loftus, to her home to inspect her crawl space and recommend a solution. Bridget was pleased with Dustin’s proposal, so she scheduled the installation.
Our crew installed 12 SmartJacks and a supplemental beam in her crawl space to raise the floor back to its original position and provide permanent support. Our SmartJacks are guaranteed for a lifetime, so Bridget is confident that she chose the best long-term option to support her crawl space.
Have you noticed your floors sagging? Click here to receive a FREE estimate!
Brooke O. of Red Wing, MN had settling floors, causing her to worry about the stability of her home. She worked with our Design Specialist, Dustin, to find the right solution. Dustin proposed our Crawl Space Support Posts (also known as SmartJacks) to lift and stabilize the sagging floor joists. Brooke was confident in the solution, so she moved forward with the project.
Our Foreman, Tremaine, and his crew installed six of our SmartJacks to support the sagging floors. This system is corrosion resistant and can hold up to 60,000 pounds.
Louis A. in Mason City, IA previously had some waterproofing work done by American Waterworks and was impressed with the process and the results. After hearing that we also offer radon mitigation, he decided to have his home tested. Unfortunately, the radon levels in his home came back high. The EPA recommends mitigation if the radon levels of a home are at or above 4 pCi/L. Louis wanted to take care of the issue as soon as possible and moved forward with the radon mitigation system proposed to him by our Design Specialist, Dustin Loftus.
Our Foreman, Dakota Merchlewitz, installed the radon mitigation system by creating a suction point through the concrete floor in the basement and inserting a PVC pipe. The pipe runs up the basement wall and out of the home. Then, he installed a fan along the pipe to ensure the radon gas is pushed up and away from the living space. The gas is then expelled from the home above the roof. Louis was impressed with the quick installation, and his glad he took the necessary steps to protect his health!
A homeowner in Cannon Falls, MN requested that American Waterworks check their crawlspace for the presence of Radon after reading up on the side effects of this toxic gas.
After receiving the news that their test came back at 8.4 pCi/L, the Shepards decided it was best to encapsulate their crawlspace with a vapor barrier known as CleanSpace.
The CleanSpace barrier will block most of the movement of radon from the soil into the crawlspace and our radon mitigation system will reduce any of the remaining presence of the gas that is entering through cracks in the foundation, plumbing, etc.
Ms. Eastland had discovered her home was exposing her to high levels of radon gas, almost 3x the acceptable limit. In order to properly mitigate the gas from her home, American Waterworks needed to seal off the dirt crawlspace located on the North side of her basement. By combining our CleanSpace vapor barrier and SilverGlo wall insulation systems, American Waterworks was able to create a suction point in the crawl space to pull the radon from within the home and expel it outside the house.
After purchasing their Forest City, IA home, Matt & Jenni decided to contact American Waterworks to have a new sump pump installed in their basement after realizing the DIY version wasn't keeping up with the demands of their home. American Waterworks was a no-brainer for these two, as our Team had previously installed our Geo-Lock Foundation Wall Anchor reinforcement system in the home back in 2013.
Derek M. of Rosemount, MN had crawl space moisture and loss of heat under his living area and he wanted to get it encapsulated. He did his research and came across American Waterworks and our crawl space waterproofing services. Our Design Specialist, Dustin, went to Derek's home, inspected his crawl space, and determined the solution of our CleanSpace Encapsulation Vapor Barrier and our Foamax Wall Panels. Derek got all of his questions answered about our products so he wrote out a deposit, signed the proposal, and got a date set up for installation.
Our Foreman, Kiko, and his crew started the installation by installing our Foamax Wall Panels around the crawl space wall perimeter. These panels are designed to provide comfort and warmth to the home and make the wall look clean and bright. Next, our crew installed our CleanSpace Encapsulation Vapor Barrier on top of the crawl space floor, which is designed to prevent mold and mildew, seal away poor smells, increase the home value, and keep away pests or insects. Derek was happy with how the project turned out and had a great experience!
At American Waterworks, we provide services in crawl space repair/encapsulation, basement waterproofing, foundation repair, concrete lifting/repair, and radon testing/mitigation. Call us today or click HERE to request and schedule your FREE estimate!
Kathy F. of Inver Grove Heights wanted her crawl space encapsulated, so she requested a FREE Estimate with our company. Our Design Specialist, Dustin, went to Kathy's home, carefully inspected her crawl space, and determined a solution that worked for her and her needs. She was confident in Dustin's proposal of our CleanSpace Encapsulation System and our Foamax Wall Panels, so she signed the contract.
Our Foreman, Jose, and his team began the project by installing our Foamax Wall Panels around the crawl space wall perimeter, which is a special foam insulation that makes the basement warmer, brightens the space, and drain wall leaks into the drainage system. Next, our team installed our CleanSpace Encapsulation Vapor Barrier throughout the floor of the crawl space. The purpose of this barrier is to keep the crawl space dry, protect the structure from wood rot and mold, and seal away smelly odors. Kathy was happy with the work and was grateful for the extra storage space!
Is your crawl space wet, moldy, musty, or damp? Call us today to schedule your FREE inspection!
our service area