Considered an essential business, American Waterworks will continue to serve its customers in need of home repairs while we follow CDC guidelines to protect our customers and employees during the COVID-19 pandemic.
Our basement was a big project with 2 different levels. The guys started on Monday and were done by Thursday. They were very courteous to us, our kids and home. I felt bad all the running up and down the stairs they were doing carrying broken concrete and stone. But they worked hard and I really didnt see them just stand around. Was very impressed. It has been tested and our basement is dry! We now don't panic when it rains!!
Brandi B. of Hillsboro, WI
Wednesday, May 29th
What a wonderful hardworking crew! Clean up was super! Never a doubt if anything went wrong it would be taken care of. Complete trust in your staff!
Joan D. of Tomah, WI
Friday, September 16th
Thank you for all your hard work, patience and understanding. You all have worked very hard and long hours to complete the job and I want all of you to know how much I appreciate it. I know it was not an easy job. Thank you!
Sandra V. of Tomah, WI
Wednesday, September 12th
The office staff was great and very accommodating! Ben was my Design Specialist and he was terrific. He was very customer-oriented and spoke very highly of the company -- a true professional. My project turned out better than I anticipated! Exceptional crew -- very good at what they do.
I will definitely use American Waterworks for any additional problems. I was impressed by Ben and Troy's crew on how they believed in what they do and how highly they spoke about the company.
Greg and Kathy S. of Tomah, WI
Wednesday, May 20th
I wanted to pass along my thanks to the crew who worked on my basement. Their work was outstanding, and I love having a dry basement following all this rain. The time of installation was during such a difficult time for me and my family, and the workers were so very kind and accommodated my coming and going and worked with such professionalism. Please pass along my thanks and appreciation for a job well done. Also, Matt the supervisor was exceptionally kind and led his team very well. Thank you!
Donna B. of Westby, WI
Tuesday, May 28th
I liked the idea that you could use the driveway the same day and didn't have to tear up my yard. Rick was very helpful and explained how the job would be done. Brandon really knows what he is doing. He was very careful, neat and made sure we were satisfied with the work. He and his helper did a great job.
Gary & Carolyn J. of Viroqua, WI
Monday, August 15th
I would like to thank the three men who installed the vapor barrier in my crawl space. They were so polite, seemed to enjoy their job, were singing, laughing, and working very hard. I never saw them sitting around. So many times they made me chuckle. There are no other words except THANK YOU! They were such a joy to have at my home. I believe they went above and beyond with moving rock, dumping dirt, and keeping things clean. Thank you guys!!
Charlene T. of Ferryville, WI
Wednesday, April 10th
Mary S. of Ferryville, WI had waterproofing and foundation wall repair done to her home by our production team. Both jobs took a full day and a half, and Mary was very happy with the results!
She says our Design Specialist, Eric Fox, did amazing and was very thorough while explaining everything in detail! She also says that our office staff was very professional, helpful, and knowledgeable!
"They all were amazing! They were very professional, kept us informed, and performed the best clean up job! The four gentlemen that were here were very hard workers!"
Mary S. of Ferryville, WI
Friday, January 31st
The crew came earlier than scheduled, worked extremely hard, only took a short lunch break. They explained things to me well and asked me what i wanted done if something came up and gave me what options I had. I have a crawl space that they had to go in for the piping to the sump pump. They were very polite and what an amazing job they did. Very impressed with their knowledge and work, I would Highly recommend them to anyone with water problems in their basement.
Sue A. of Sparta, WI
Thursday, May 23rd
Trevor and Brevyn were very professional. They worked industriously and coordinated their duties very efficiently - Were very conscious of "clean-up" along the way - explained the unfolding process to me and welcomed my questions. They are great representatives for your company.
Fred S. of Coon Valley, WI
Friday, August 17th
Thank you American Waterworks for your excellent installation of our basement system! Over the last 17 years we have dealt with water in our basement on an on/off basis and always hated it when we had to clean up water and move or throw stuff away. You installed our system last summer and I am sleeping so much better and smile every time I hear the pump run - sending water outside! What a Blessing your organization is!
Karen P. of La Crosse, WI
Thursday, May 23rd
Any conversations with the office staff wre upbeat and friendly. They were very knowledgeable and capable of directing my call to appropriate personnel. Brian R. was very knowledgeable, personable, and down to earth. Brian's a keeper! Troy and Chris know the in's and out's of heir job. They are very down to earth, hardworking, and gave 110% on a very hot day, and the cleanup was great. I highly recommend American Waterworks for the work recently done in our basement. I sleep better knowing all is well in our basement and with our outside concrete improvements. Thank you!
Marjean B. of La Crosse, WI
Monday, July 29th
Thank you to Dylon Mish and his crew for the great work! 5 stars all around from us! The professionalism and expertise were amazing. Thanks for talking with me and explaining things and going above and beyond on the concrete work done. You guys rock! Also, my co-worker had work done by Dylon, and she absolutely raved about him and his crew! American Waterworks will always have our business and great reviews. Thanks so much!
Michelle S. of La Crosse, WI
Thursday, August 29th
I was referred to American Waterworks by one of my co-workers, and I am happy to say our foundation repair and waterproofing projects were money well spent! The office staff was nice. The Design Specialist, Dustin, was very knowledgeable, helpful, and patient. He even made a second visit to ensure our satisfaction. The crew, led by Tremaine, was very efficient, and my wife appreciated their cleanliness. The cleanup was great. Well done!
Adam S. of La Crosse, WI
Friday, September 6th
The office staff is always very friendly and helpful. If they don't have the answers, I can count on them finding someone who can assist in answering my questions. Mitch, my serice tech, was very knowledgeable and personable. He answered my questions fully. I appreciate Mitch for adding written notes on my "service record." That's a good base line for future services. The cleanup was very good also; you wouldn't have even known he was here!
Marjean and Dan B. of La Crosse, WI
Monday, March 16th