Our basement was a big project with 2 different levels. The guys started on Monday and were done by Thursday. They were very courteous to us, our kids and home. I felt bad all the running up and down the stairs they were doing carrying broken concrete and stone. But they worked hard and I really didnt see them just stand around. Was very impressed. It has been tested and our basement is dry! We now don't panic when it rains!!
Brandi B. of Hillsboro, WI
Wednesday, May 29th
What a wonderful hardworking crew! Clean up was super! Never a doubt if anything went wrong it would be taken care of. Complete trust in your staff!
Joan D. of Tomah, WI
Friday, September 16th
Thank you for all your hard work, patience and understanding. You all have worked very hard and long hours to complete the job and I want all of you to know how much I appreciate it. I know it was not an easy job. Thank you!
Sandra V. of Tomah, WI
Wednesday, September 12th
I wanted to pass along my thanks to the crew who worked on my basement. Their work was outstanding, and I love having a dry basement following all this rain. The time of installation was during such a difficult time for me and my family, and the workers were so very kind and accommodated my coming and going and worked with such professionalism. Please pass along my thanks and appreciation for a job well done. Also, Matt the supervisor was exceptionally kind and led his team very well. Thank you!
Donna B. of Westby, WI
Tuesday, May 28th
I liked the idea that you could use the driveway the same day and didn't have to tear up my yard. Rick was very helpful and explained how the job would be done. Brandon really knows what he is doing. He was very careful, neat and made sure we were satisfied with the work. He and his helper did a great job.
Gary & Carolyn J. of Viroqua, WI
Monday, August 15th
I would like to thank the three men who installed the vapor barrier in my crawl space. They were so polite, seemed to enjoy their job, were singing, laughing, and working very hard. I never saw them sitting around. So many times they made me chuckle. There are no other words except THANK YOU! They were such a joy to have at my home. I believe they went above and beyond with moving rock, dumping dirt, and keeping things clean. Thank you guys!!
Charlene T. of Ferryville, WI
Wednesday, April 10th
The crew came earlier than scheduled, worked extremely hard, only took a short lunch break. They explained things to me well and asked me what i wanted done if something came up and gave me what options I had. I have a crawl space that they had to go in for the piping to the sump pump. They were very polite and what an amazing job they did. Very impressed with their knowledge and work, I would Highly recommend them to anyone with water problems in their basement.
Sue A. of Sparta, WI
Thursday, May 23rd
Trevor and Brevyn were very professional. They worked industriously and coordinated their duties very efficiently - Were very conscious of "clean-up" along the way - explained the unfolding process to me and welcomed my questions. They are great representatives for your company.
Fred S. of Coon Valley, WI
Friday, August 17th
Thank you American Waterworks for your excellent installation of our basement system! Over the last 17 years we have dealt with water in our basement on an on/off basis and always hated it when we had to clean up water and move or throw stuff away. You installed our system last summer and I am sleeping so much better and smile every time I hear the pump run - sending water outside! What a Blessing your organization is!
Karen P. of La Crosse, WI
Thursday, May 23rd
Very Friendly & Helpful... Couldn't ask for nicer people to deal with!
Jean E. of La Crosse, WI
Thursday, September 1st
We really enjoy your crew coming!! They are prompt and Very Professional when they are here!! They take the time to explain what they did and answer all of our questions. They come prepared with everything I requested when I made the appointment. We asked about your radon system.....Totally Prepared!!! We bought the system!!! 😁 We totally recommend your company!!! I would give American Waterworks a 10 Star!!!!! Dakota and Tyler were here to install our radon system. We were Very Happy with their work!! They were Courteous and ready to answer any of my Questions. Everything was cleaned up when they left. All your crews that have come here, were Always Professional.....Very Well Trained!!! Thanks American Waterworks!!!
Kendra F. of Elgin, IA
Wednesday, April 10th
The design specialist was thorough, knowledgeable and gave me the time to make my decision without pressure. I chose American Waterworks because of their lifetime warranty without any conditions, lower price than other Basement Systems providers and better presentation.
Jonathan K. of Onalaska, WI
Monday, May 2nd
Ben was very knowledgeable & right on target. Very pleased with everything they have done for us. Will continue to refer to others.
Mark & Cindy B. of Decorah, IA
Tuesday, November 15th
Impressive office staff. I've had Ben as the Service Technician a couple times, and he is always very pleasant and very efficient. I'm so thankful for this working waterproofing system, especially when it rains non-stop like it has!!
Violet B. of Winona, MN
Monday, June 3rd
I want to recommend American waterworks not only for the great job they did raising all of my cement sidewalk and repairing the broken pieces (saving me tons of time and money replacing it,)they came back and fixed one of the pieces that had settled. They do guarantee their work and it looks amazing!! I want to share the guys that came over to do the work are professional, meticulous and quick. The entire sidewalk was done within 2 hours in addition they added grout in between making it look like it was brand new. It truly is amazing how this process works. I am super happy with the job and would recommend American Waterworks to get the job done timely and they guarantee their work.