Meet the Team

Brian Ramirez

American Waterworks

Title: Design Specialist

Hometown: Rochester, MN

Brian Ramirez from American Waterworks

Brian has been on the American Waterworks team since March of 2018. As a homeowner, husband, and father, Brian understands the importance of feeling safe and comfortable in your home. Brian has been in the customer service industry throughout his entire career. He has a passion for helping people achieve their goals, specifically with their homes. He feels that working for American Waterworks allows him to continue his passion by offering helpful and lasting solutions for foundation repair, basement waterproofing, crawl space encapsulation, radon mitigation, and concrete lifting and repair. Brian specializes in our concrete and radon division but is certified to perform inspections for all of our services. He enjoys meeting with homeowners, addressing their concerns, and designing the right solution to solve their problems and restore their peace of mind. Brian currently resides in Rochester, MN with his wife and children. In his spare time, you'll find Brian playing guitar, working on his home, and spending time with his family. 

At American Waterworks, our mission is to improve the lives of our customers, team, and community through education and delivering a complete solution. We have over 30 years of experience solving problems for thousands of homeowners throughout Minnesota, North Dakota, western Wisconsin, and northeast Iowa. We are a dealer for the top home repair suppliers in the country including Basement Systems, Supportworks, and National Radon Defense. We are the most recognized dealer in our region, and we are committed to staying at the forefront of our industry with the support of these organizations. Our priority is to provide homeowners with lasting solutions for a wide array of problems. We firmly believe that working with a contractor shouldn’t be a painful experience and we strive to change that perception by providing top-notch customer service and ensuring that all employees are knowledgeable and thoroughly trained in order to best serve our customers.

Family: Married to Cassandra and father to Westin and Brooks

Hometown: Rochester, MN

Hobbies: Playing guitar, reading, working on home improvement projects, and spending time with his children and wife

Customer Reviews
About Me
  • By Gerald P.
    Tomah, WI

    Customer Review

    By Gerald P.
    Tomah, WI

  • By Sue K.
    Westby, WI

    "I am glad I called American Waterworks! "

    Customer Review

    By Sue K.
    Westby, WI

    I am glad I called American Waterworks! 

  • By Henry D.
    Viroqua, WI

    "I am very pleased and proud of the like-new appearance! "

    Customer Review

    By Henry D.
    Viroqua, WI

    I am very pleased and proud of the like-new appearance! 

  • By Marcus C.
    Virogua, WI

    Customer Review

    By Marcus C.
    Virogua, WI

  • By Norman H.
    Sparta, WI

    Customer Review

    By Norman H.
    Sparta, WI

  • By Fred S.
    Coon Valley, WI

    Customer Review

    By Fred S.
    Coon Valley, WI

  • By Joan A.
    La Crosse, WI

    "Ryan and his crew were very professional and pleasant to work with. They kept me well informed of the progress and the next step..."

    Customer Review

    By Joan A.
    La Crosse, WI

    Ryan and his crew were very professional and pleasant to work with. They kept me well informed of the progress and the next step on the day it rained. 

  • By Barbara S.
    La Crosse, WI

    Customer Review

    By Barbara S.
    La Crosse, WI

  • By John S.
    La Crosse, WI

    Customer Review

    By John S.
    La Crosse, WI

  • By Cindy L.
    Onalaska, WI

    Customer Review

    By Cindy L.
    Onalaska, WI

Testimonials
from customers I've helped!
  • "Any conversations with the office staff wre upbeat and friendly. They were very knowledgeable and capable of..." Read Full Testimonial

    Marjean B. of La Crosse, WI

    Customer Testimonial

              Any conversations with the office staff wre upbeat and friendly. They were very knowledgeable and capable of directing my call to appropriate personnel. Brian R. was very knowledgeable, personable, and down to earth. Brian's a keeper! Troy and Chris know the in's and out's of heir job. They are very down to earth, hardworking, and gave 110% on a very hot day, and the cleanup was great. I highly recommend American Waterworks for the work recently done in our basement. I sleep better knowing all is well in our basement and with our outside concrete improvements. Thank you!
    Marjean B.
    La Crosse, WI
  • "Hugo and his staff were exceptional! We couldn't have been happier with their work and clean up. The three..." Read Full Testimonial

    Gary and Deb T. of Decorah, IA

    Customer Testimonial

              Hugo and his staff were exceptional! We couldn't have been happier with their work and clean up. The three men worked harder than any other servicemen we have ever had come to our house. They were beyond excellent! Please thank them for us!
    Gary and Deb T.
    Decorah, IA
  • "The process was clear and straightforward from the beginning. The crew showed up on time, did great work,..." Read Full Testimonial

    Chad B. of Rochester, MN

    Customer Testimonial

              The process was clear and straightforward from the beginning. The crew showed up on time, did great work, kept a clean work area, and were respectful of my property. They were great about answering my questions as they were doing the work. I would highly recommend American Waterworks.
    Chad B.
    Rochester, MN
  • "The people of American Waterworks are miracle workers -- and just really good people. Every person I've..." Read Full Testimonial

    Amy C. of Woodville, WI

    Customer Testimonial

              The people of American Waterworks are miracle workers -- and just really good people. Every person I've worked with within this company really cares about their customers. They do the right thing and do meticulous work. They recently helped restore my 1900 Victorian to its original glory by raising the house 5 inches on one side after decades of settling -- we're talking old, cranky beams that have been askew for years and years. My foundation is made of stone and where most foundation companies wouldn't touch this job, American Waterworks was up to the task. They set my expectations that maybe my floors wouldn't be level. But under the professional leadership of the foreman on the job, darned if they didn't level those floors. Oh and they did it in a week -- they even came on a Saturday to finish the job. I am so thankful for their understanding, respect and the care they took with helping me realize the vision I had for this home when I bought it. 5 stars all the way.
    Amy C.
    Woodville, WI
  • "I've used services from American Waterworks previously for our church. The work was excellent and solved the..." Read Full Testimonial

    Ron W. of Red Wing, MN

    Customer Testimonial

              I've used services from American Waterworks previously for our church. The work was excellent and solved the sunken concrete, but also solved a drainage issue in the basement. The project still looks like new after 2 years. The office staff is excellent! The Design Specialist we met with, Brian, was extremely thorough and knowledgeable. The installation crew was outstanding and the clean up was great! I highly recommend American Waterworks and their concrete leveling services. The company is very professional and the workmanship is outstanding!!!
    Ron W.
    Red Wing, MN
Before and after photos from jobs I've worked on:
  • Push Piers Installed in Sparta, WI
    Before
    Push Piers Installed in Sparta, WI
    After

    Push Piers Installed in Sparta, WI

    Diane B. in Sparta, WI contacted American Waterworks after seeing one of our commercials on TV. She noticed her garage floor was uneven, and she feared the problem was only going to get worse. We sent one of our Design Specialists, Brian Ramirez, to meet with Diane and evaluate the situation. After his inspection, Brian recommended our Foundation Push Pier System to provide a permanent solution to her settlement issue. 

    Our Foreman, Matt Zeller, and his production crew started the installation by excavating the soil surrounding the home where the foundation had started settling until they reached the bottom of the footings. Then, they secured brackets under the footings and inserted the piers until they hit competent, supportive soil. The piers transfer the weight of the home to the supportive soil, preventing further settlement. The crew wrapped up the project with installing our frost protection system to protect against frost damage. Then, they replaced the soil and cleaned up their work area. Diane was happy she chose to invest in the stability of her home, and we are glad we could restore her peace of mind! 

  • Stabilized Walls in Monona, IA
    Before
    Stabilized Walls in Monona, IA
    After

    Stabilized Walls in Monona, IA

    Michelle and Alexander H. of Monona, IA had cracked foundation walls in their garage, so they called American Waterworks to set up a FREE Estimate. Our Design Specialist, Brian Ramirez, went to their home to look at the issue and come up with a solution. After a thorough inspection, Michelle and Alexander were comfortable with Brian's offer, so they went ahead with the project. 

    Our Foreman, Hugo Sanchez, and his production crew began the installation by digging four holes outside of the garage wall, and installed our GeoLock Wall Anchor System. Our GeoLock Wall Anchors are made to help stabilize foundation walls and straighten them out overtime. Hugo and his crew replaced the outside soil and backhilled the holes. Michelle and Alexander were pleased with the completion, and were grateful we could help them at their time of need! 

  • Cracked Driveway in Genoa, WI
    Before
    Cracked Driveway in Genoa, WI
    After

    Cracked Driveway in Genoa, WI

    A homeowner in Genoa was unhappy with several large cracks that had developed in his driveway. American Waterworks was able to caulk and seal the cracks with NexusPro sealant for a flawless finish. Applying a NexusPro Joint Sealant, will protect the space between the foundation and concrete even more. The driveway is now even and smooth! 

  • Concrete Repaired in Holmen, WI
    Before
    Concrete Repaired in Holmen, WI
    After

    Concrete Repaired in Holmen, WI

    Tom W. of Holmen, WI was looking for concrete sealing and joint/crack caulking. He found American Waterworks online and saw that we provide concrete work. He messaged us on our online webchat and scheduled a FREE estimate with our Design Specialist, Brian Ramirez. Brian inspected the concrete and proposed our NexusPro, which is a special sealant that seals the cracks and joints. Tom was confident in the product, so he got a date scheduled for the installation. 

    Our Foreman, Benjamin Koehler, and his crew member applied our NexusPro over the cracks and joints, ensuring it left a neat and clean touch to the concrete. Our NexusPro is also designed to prevent moisture from seeping underneath the concrete, irritating the soil. Tom was happy with the work and had a great experience with our team! 

    Is your concrete cracking or sinking? Give us a call today to schedule your FREE estimate

  • Leaking Basement in Protivin, IA
    Before
    Leaking Basement in Protivin, IA
    After

    Leaking Basement in Protivin, IA

    Allen M. of Protivin, IA had water leaking in his basement so he called American Waterworks to set up a FREE Estimate. Our Design Specialist, Brian Ramirez, went to his home to inspect the problem and come up with a solution. 

    Our Foreman, Cole Brinkman, and his production team broke out the concrete perimeter of the basement floor to form a trench. In the trench, our team installed our WaterGuard System which is designed to collect wall seepage and serve as an "underground drain." Our crew filled the open gaps with rock and replaced the existing concrete. Allen was grateful we were able to save the life of his basement! 

  • Cracked Garage Floor Repaired in Eleva, WI
    Before
    Cracked Garage Floor Repaired in Eleva, WI
    After

    Cracked Garage Floor Repaired in Eleva, WI

    Barbara G. in Eleva, WI was unhappy with her uneven and cracked garage floor. She wanted it completely level and to have the cracks sealed. After researching concrete repair contractors and receiving estimates, she decided to have American Waterworks repair her concrete.

    Our concrete repair experts drilled small holes into the concrete to inject a polymer foam called PolyLevel. Once the foam is injected into the concrete, the foam expands and raises it. They injected the foam into multiple spots in the floor until the concrete was raised and level to its original position. Then, they sealed the cracks with our NexusPro sealant to protect the concrete and give it a nice, finished look. The process only took a couple of hours, and Barabara was very pleased with the results!

    Interested in learning more about concrete repair? Click here!

  • Concrete Repaired in Jim Falls, WI
    Before
    Concrete Repaired in Jim Falls, WI
    After

    Concrete Repaired in Jim Falls, WI

    James L. of Jim Falls, WI had a cracked concrete patio, and he wanted to get it repaired rather than replaced. He saw an American Waterworks advertisement in his local newspaper, so he called our office line and scheduled a FREE estimate with our Design Specialist, Brian. Brian went to James's home, carefully inspected his concrete, and wrote out a detailed proposal of our NexusPro. James got all of his questions answered, so he signed the contract. 

    Our Foreman, Brandon, and his crew member applied 42 feet of our NexusPro over the crack. Our NexusPro is designed to prevent water from seeping underneath the concrete, it gives the concrete a clean and fresh finish, and it is non-invasive. James loved the new view of his patio and was grateful we could help him with his needs! 

    At American Waterworks, we perform services in basement waterproofing, foundation repair, crawl space repair/encapsulation, concrete repair/lifting, and radon testing/mitigation. Give us a call today or click HERE to request your FREE, no-obligation estimate! 

  • Sinking Driveway Repair in Eau Claire, WI
    Before
    Sinking Driveway Repair in Eau Claire, WI
    After

    Sinking Driveway Repair in Eau Claire, WI

    Dan K. in Eau Claire, WI was dealing with cracked and sunken concrete on his driveway, causing multiple trip hazards. After researching concrete repair options, he was curious to learn more about our PolyLevel concrete repair solution, so he contacted us for a FREE estimate. One of our Design Specialists, Brian Ramirez, went onsite to inspect his concrete and design the right plan to restore his driveway. Dan was pleased to learn that our PolyLevel foam injection is faster, less invasive, durable and more affordable than traditional mudjacking, so he chose to move forward with the project.

    Our concrete repair experts drilled small holes into the concrete slabs for the foam to be injected. As the foam was injected, it expanded and filled voids beneath the concrete, which causes the slabs to raise. They injected the foam until the slabs had been raised to create a safe and level surface. Then, they sealed the cracks in the concrete with our NexusPro joint sealant to protect the concrete and give it a nice, finished look. The entire process only took half a day to complete, and now Dan and his family can enjoy a beautiful driveway without the worry of a trip hazard for years to come!

    Interested in learning more about our concrete repair solutions? Click here

  • Sinking Driveway in Dover, MN
    Before
    Sinking Driveway in Dover, MN
    After

    Sinking Driveway in Dover, MN

    Mark K. in Dover, MN had a sunken driveway that he had tripped on numerous times. He started looking for repair options and he came across American Waterworks’ website. He was interested in learning more about our PolyLevel concrete repair option, so he contacted us for a FREE estimate. We sent one of our Design Specialists, Brian Ramirez to his home to inspect his concrete and provide him with a personalized solution. Mark was happy to learn that PolyLevel is faster, less invasive, and more durable than traditional mudjacking, so he scheduled to have his concrete lifted.

    Our concrete repair experts drilled small holes into the concrete and injected the polymer foam until the concrete slabs were raised and even with the garage floor. Then, they filled back the small holes with concrete and sealed the cracks in the concrete with our NexusPro joint sealant. The process only took a couple of hours to complete. This eliminated Mark’s trip hazard and now he can enjoy a beautiful concrete driveway for years to come!

    Would you like to learn more about our concrete repair solutions? Click here!

  • Concrete Lifting Contractor in Eyota, MN
    Before
    Concrete Lifting Contractor in Eyota, MN
    After

    Concrete Lifting Contractor in Eyota, MN

    Mike J. of Eyota, MN had a sinking concrete slab, causing him to worry about the curb appeal of his home. He got in contact with American Waterworks and scheduled a FREE estimate with our Design Specialist, Brian. Brian went to Mike's house, carefully inspected his problems, and proposed a solution that would work for him and his needs. Mike was confident in Brian's solution, so he moved forward with the project. 

    Our Foreman, Sam, and his crew members injected our PolyLevel underneath the concrete to lift and level the slab. This special foam is designed to fill the voids underneath the concrete that are caused by soil erosion. Mike was very happy with the project and had a great experience from start to finish! 

    We provide FREE estimates for each of our products and services. Give us a call today or click here to request your FREE inspection.

  • PolyLevel Lifts and Restores Concrete Stoop in Racine, MN
    Before
    PolyLevel Lifts and Restores Concrete Stoop in Racine, MN
    After

    PolyLevel Lifts and Restores Concrete Stoop in Racine, MN

    Todd H. in Racine, MN contacted American Waterworks after seeing one of our commercials on TV. He had a stoop that had settled in front of his home, and he was interested in our PolyLevel lifting and leveling solution to repair the concrete. We sent one of our Design Specialists, Brian Ramirez, to meet with Todd and evaluate the situation. Todd was happy to learn that our Poly Level option is a faster, more durable, and affordable alternative to traditional concrete repair or replacement. 

    Our Foreman, Dylon Mish, drilled penny-sized holes into the concrete stoop where it needed to be raised. He then injected the PolyLevel foam until the concrete was raised and leveled. Lastly, he filled the cracks in the concrete with our Nexus Pro sealant. The process was non-invasive, and it only took a couple of hours. Now Todd will be able to enjoy a level stoop for years to come!

    Do you have uneven and sunken concrete? Click here for your FREE estimate!

  • Concrete Repair Contractor in Ellsworth, WI
    Before
    Concrete Repair Contractor in Ellsworth, WI
    After

    Concrete Repair Contractor in Ellsworth, WI

    Barbara K.'s concrete driveway needed to be lifted and sealed. He got in contact with our company after finding us online and doing some research on our website. Our Design Specialist, Brian, got in contact with Barabara and scheduled a FREE estimate. Barbara was confident in the solution, so she went ahead with the project.

    Our Foremen, Troy and Reese, started the project by injecting PolyLevel underneath the concrete to raise and stabilize the surface. This system is adjustable to loads of all sizes and can be used within 15 minutes of the application. Next, our team applied our NexusPro over the cracks to prevent moisture from seeping underneath and to give the concrete a nice, clean finish.

    Barbara was happy with the project and her peace of mind was restored! We provide FREE estimates for all of our products and services. Call us today or click here to learn more.

  • Patio Sinking Towards House in Belle Plaine, MN
    Before
    Patio Sinking Towards House in Belle Plaine, MN
    After

    Patio Sinking Towards House in Belle Plaine, MN

    Phil H. in Belle Plaine, MN noticed that his back patio was sloping downward towards his home. Water would pool in the corner of the patio any time it rained, and he was concerned it was going to cause bigger problems, so he started looking into concrete repair. After asking around, a few people recommended that he contact American Waterworks to get a FREE estimate for concrete repair. He gave us a call and we sent one of our Design Specialists, Brian Ramirez, to his home to inspect his concrete and provide him with a solution. Phil was happy to learn that our PolyLevel concrete repair solution is more efficient and cost-effective than traditional concrete repair, so he chose to move forward with the project.

    Our concrete repair expert, Jared Wroblewski, drilled small holes into the concrete slabs for the polymer foam to be injected. He injected into the foam until the slabs were raised back to their original position. Then, he filled back the holes with concrete and sealed the cracks in the concrete with our NexusPro sealant to protect it and give it a nice, finished look. The process only took a couple of hours, and now Phil can enjoy a beautiful, level patio for years to come!

    Interested in learning more about our concrete repair solutions? Click here!

  • Concrete Lifted and Repaired in Round Lake, MN
    Before
    Concrete Lifted and Repaired in Round Lake, MN
    After

    Concrete Lifted and Repaired in Round Lake, MN

    Sharon M. of Round Lake, MN had sunken and cracked concrete on her front stoop and she wanted to get it repaired rather than replaced. She found American Waterworks and worked with our Design Specialist, Brain Ramirez. Brian wrote up a proposal for our PolyLevel and NexusPro, which are two of our main concrete products. Sharon was confident in the systems, so she followed through with the project. 

    Our Foreman, Dylon Mish, and his crew member injected our PolyLevel beneath the concrete, which is designed to raise the concrete and stabilize the surface to its natural position. Next, our crew applied our NexusPro over the crack, which is made to prevent water moisture from seeping underneath the concrete. It also gives the concrete a nice, clean finish. 

    At American Waterworks, we provide services in concrete lifting/repair, basement waterproofing, foundation repair, radon testing/mitigation, and crawl space repair/encapsulation. Call us today or click HERE to request your FREE estimate! 

our service area

We serve the following areas

IowaWisconsinMinnesota Our Locations:

American Waterworks
1307 Valleyhigh Dr NW
Rochester, MN 55901
1-507-200-2737


American Waterworks
4119 14th Ave N
Fargo, ND 58102
1-701-419-8222
Service Area
Free Estimate