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Eric has been involved with customer service for all of my career, primarily as a consultative salesperson. Being a homeowner, Eric understands the pride that comes with owning a place to call home, kick your feet up, relax, and raise a family. Eric is just as proud to be able to assist you by providing solutions to the problems your home may be facing, which is why joining American Waterworks was the right choice for him. The integrity of the company aligned with his values, which focuses on the customer. American Waterworks saw what an asset Eric would be to the company with his experience and eagerness to help people. Eric has been thoroughly trained and has earned the highly-esteemed title of “Certified Waterproofing Professional” through Foundation Supportworks International Contractor Network. Eric enjoys meeting with homeowners and helping them solve their foundation problems, enabling them to get more out of their homes. He also enjoys riding his motorcycle, playing, or watching volleyball and traveling.
At American Waterworks, our mission is to improve the lives of our customers, team, and community through education and delivering a complete solution. We have over 30 years of experience solving problems for thousands of homeowners throughout Minnesota, North Dakota, western Wisconsin, and northeast Iowa. We are a dealer for the top home repair suppliers in the country including Basement Systems, Supportworks, and National Radon Defense. We are the most recognized dealer in our region, and we are committed to staying at the forefront of our industry with the support of these organizations. Our priority is to provide homeowners with lasting solutions for a wide array of problems. We firmly believe that working with a contractor shouldn’t be a painful experience and we strive to change that perception by providing top-notch customer service and ensuring that all employees are knowledgeable and thoroughly trained in order to best serve our customers.
Sue P. of De Soto, WI had severe water seepage in her basement, so she gave American Waterworks a call to see what we could do to help her. We sent out our Design Specialist, Eric Fox, for a Free Estimate to inspect the problem and come up with a solution. After a thorough and detailed diagnosis, Sue was content with Eric's proposal, so she went ahead and got an installation date scheduled.
Our foreman, Crescencio Pena, and his production team began the installation by breaking out the concrete around the perimeter of the basement. Next, they applied 182 feet of our CleanSpace Wall System around the basement wall perimeter. Our CleanSpace acts as a wall vapor barrier and prevents mold or humidity from invading the concrete walls. Then, our team applied 182 feet of stone thin concrete around the tops of the CleanSpace to make sure it was extra secure. Then, Crescencio and his crew installed 182 feet of WaterGuard in the broken-out concrete. Our WaterGuard acts as a drainage system; it prevents water clogs and collects the water waste from beneath the CleanSpace. To complete the basement, Crescencio and his team filled the open gaps with rock and replaced the concrete. Sue was very pleased with the project, and was thankful we were able to help her save the life of her home!
Janet S. of Rollingstone, MN had water leaking throughout her entire basement, making her feel nervous and unsafe living in her own home. A friend of hers referred American Waterworks for the repairs, so she called our office line and set up a FREE Estimate with our Design Specialist, Eric Fox. Eric went to her home, inspected the problems, and came up with a solution that fit her needs and budget. Janet was confident with Eric's presentation and proposal, so she went ahead with the project.
Our Foreman, Edgar Miranda, and his production team started the installation by breaking out the concrete floor perimeter, forming a trench. He also broke out a trench down the middle of the basement to form a feed line. The feed line serves as a guide for water to get to the sump pump. In the perimeter trench, our team installed our WaterGuard System, which prevents water clogs, serves as an underground drain, and collects water leaking from basement walls. Then, Edgar and his crew installed our CleanSpace Wall Vapor Barrier around the wall perimeter, which is made to prevent mold and humidity, and acts as an extra wall protectant. It also gives the room a neat and clean appearance. To complete the project, our crew filled the open gaps with river rock and applied new concrete. Janet was happy with the work that was completed and had a remarkable experience!
Is your basement leaking eater? Click HERE to learn more about our basement waterproofing repair products and what they can do for your home!
Dana and Carol S. of Lime Springs, IA were experiencing water leaking into their basement as well as cracking in their foundation walls. One of their contractors recommended American Waterworks to complete the job. They called our office line and scheduled a FREE Estimate with our sales manager, Eric Fox. Eric went to their home, inspected the problem, and came up with a solution. Dana and Carol were comfortable with Eric's proposal, so they went ahead with the project.
Our Foreman, Hugo Sanchez, and his production team began the project by breaking out the concrete perimeter of the basement floor with a jackhammer and formed a trench. In the trench, our team installed 142 feet of our WaterGuard System, which serves as an underground drain and collects water seepage from basement walls. Next, our team applied our CleanSpace Wall System around the wall perimeter, which prevents mold and humidity growth, and it acts as an extra wall protectant. It also gives basements a neat and clean appearance. Then, Hugo and his crew installed 21 of our PowerBraces on the CleanSpace. Our PowerBraces are made to stabilize failing basement walls and straighten them out over time. Lastly, our team applied spray foam around the ceiling perimeter to provide extra insulation and to keep heat inside the basement. To complete the project, our crew covered the open gaps with rock and replaced the concrete. Dana and Carol had a remarkable experience from appointment to installation, and their peace of mind has been restored!
Are you experiencing water damage or foundation problems? Click here to request your FREE Estimate!
Lisa A. of Wykoff, MN was having issues with her damp carpet and water coming into her basement, so she contacted American Waterworks to learn more about their basement waterproofing services. Our appointment center set her up with a FREE estimate with our Sales Manager, Eric Fox. Eric went to Lisa's house, carefully inspected her basement, and determined a plan that would prevent water from coming into her basement. Eric proposed our WaterGuard Below-Floor Drain, which serves as an underground drain. Lisa was confident in the product and its warranty, so she followed through with the project.
Our Foreman, Tremaine Jackson, and his production team began the installation by breaking out the concrete floor perimeter, forming a trench. In the trench, our team installed our WaterGuard Below-Floor Drain, which is designed to collect water seepage from basement walls and prevent any mud or water clogs. To complete the installation, our team filled the open-floor gaps with river rock and applied new concrete over them, ensuring the space was neat and clean. Lisa was happy with the work that was performed and had a great experience!
At American Waterworks, we provide services in basement waterproofing, foundation repair, radon testing/mitigation, crawl space repair/encapsulation, and concrete repair/lifting. Call us today or click HERE to request your FREE, no-obligation estimate!
Lorie P. of Minneapolis, MN had severe water seepage in her basement so she called American Waterworks for a FREE Estimate. Our Design Specialist, Eric Fox, came out to her home to inspect the problem and come up with a solution. Lorie was content with the presentation and proposal, so she scheduled an installation date.
Our Foreman, Austin Lucas, and his production team installed our WaterGuard, CleanSpace, and TripleSafe Sump Pump Systems to save the life and quality of Lorie's basement. She was extremely satisfied with the work completion, and cannot believe it only took a couple days!
What is our WaterGuard, CleanSpace, and a TripleSafe Sump pump? Check them out here:
CleanSpace Wall System: https://www.american-waterworks.com/basement-waterproofing/products/walls/vapor-retarder.html
TripleSafe Sump Pump: https://www.american-waterworks.com/sump-pump/system.html
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