Meet the Team

Michel Ramirez

American Waterworks

Title: Design Specialist

Hometown: Rochester, MN

Michel Ramirez from American Waterworks

Michel has been on the American Waterworks team since March of 2019. When he joined our team, he brought with him over 10 years of experience in customer service and construction. Michel specializes in our concrete and radon division but is certified to perform inspections for all of our services. He enjoys meeting with homeowners, addressing their concerns, and designing the right solution to solve their problems and restore their peace of mind. He takes pride in creating personalized solutions for each unique property. His goal is to help homeowners get the most out of their homes while creating healthy spaces. In his spare time, Michel loves spending time with his family and being outdoors. 

At American Waterworks, our mission is to improve the lives of our customers, team, and community through education and delivering a complete solution. We have over 30 years of experience solving problems for thousands of homeowners throughout Minnesota, North Dakota, western Wisconsin, and northeast Iowa. We are a dealer for the top home repair suppliers in the country including Basement Systems, Supportworks, and National Radon Defense. We are the most recognized dealer in our region, and we are committed to staying at the forefront of our industry with the support of these organizations. Our priority is to provide homeowners with lasting solutions for a wide array of problems. We firmly believe that working with a contractor shouldn’t be a painful experience and we strive to change that perception by providing top-notch customer service and ensuring that all employees are knowledgeable and thoroughly trained in order to best serve our customers. 

Family: Married and the father of two children

Hometown: Rochester, MN

Hobbies: Hiking, playing and watching soccer, and spending time with his family

Customer Reviews
About Me
  • By Sharon W.
    Kendall, WI

    Customer Review

    By Sharon W.
    Kendall, WI

  • By Randy And Lynn E.
    Wilton, WI

    Customer Review

    By Randy And Lynn E.
    Wilton, WI

  • By Duane L.
    Tomah, WI

    Customer Review

    By Duane L.
    Tomah, WI

  • By Henry V.
    Cashton, WI

    Customer Review

    By Henry V.
    Cashton, WI

  • By Daniel And Julie W.
    Westby, WI

    Customer Review

    By Daniel And Julie W.
    Westby, WI

  • By Penny K.
    Sparta, WI

    "Thank you! Our radon reading is at 0.5 now! "

    Customer Review

    By Penny K.
    Sparta, WI

    Thank you! Our radon reading is at 0.5 now! 

  • By James K.
    Sparta, WI

    Customer Review

    By James K.
    Sparta, WI

  • By Florence B.
    Greenwood, WI

    "The guys were very professional and were willing to answer all my questions and explained the process of the work to me. "

    Customer Review

    By Florence B.
    Greenwood, WI

    The guys were very professional and were willing to answer all my questions and explained the process of the work to me. 

  • By Ron And Mary G.
    La Crosse, WI

    Customer Review

    By Ron And Mary G.
    La Crosse, WI

  • By Paul M.
    Onalaksa, WI

    Customer Review

    By Paul M.
    Onalaksa, WI

Testimonials
from customers I've helped!
  • "We saw American Waterworks truck at our neighbor's house, which led us to research the company. The customer..." Read Full Testimonial

    David M. of Onalaska, WI

    Customer Testimonial

              We saw American Waterworks truck at our neighbor's house, which led us to research the company. The customer care staff were very nice to deal with and very quick to respond. My Design Specialist, Michel, was very good to deal with and excellent in addressing my questions. He was an excellent communicator! And the design seemed great. The crew that came out to my home was fantastic! They were so nice to deal with and they were even kind to my dog! Overall, the whole process was great. Hopefully this will help our basement to be dry. We look forward to the spring when they'll dig the line for the sump pump outlet. Thank you!
    David M.
    Onalaska, WI
  • "We decided to work with American Waterworks because of their reputation and the honesty of the company. Also,..." Read Full Testimonial

    Tess M. of Rochester, MN

    Customer Testimonial

              We decided to work with American Waterworks because of their reputation and the honesty of the company. Also, I saw some work that our neighbors had done by another company. It wasn't level at all, and it accumulated water. After speaking with the design specialist from American Waterworks about our concerns, we were more than confident in their work! The office staff is excellent. It was nice that they called to remind us of our upcoming appointment. Michel was our design specialist, and he was excellent! I called the office too, just to compliment him. The work the installation crew did was better than expected. Superb job! 10++ all the way around!
    Tess M.
    Rochester, MN
  • "We would like to recognize our radon crew, Geno and Dakota, as well as our Design Specialist, Michel, for..." Read Full Testimonial

    Gary and Mary O. of Austin, MN

    Customer Testimonial

              We would like to recognize our radon crew, Geno and Dakota, as well as our Design Specialist, Michel, for providing a remarkable experience for our customer in Austin! Thank you for your kind words, Gary! To learn more about our radon testing and mitigation systems, click HERE! Call us today or click HERE to request your free, no-obligation estimate!
    Gary and Mary O.
    Austin, MN
  • "I highly recommend this company. We had high radon levels in our home and the American Waterworks team did a..." Read Full Testimonial

    John O. of Prior Lake, MN

    Customer Testimonial

              I highly recommend this company. We had high radon levels in our home and the American Waterworks team did a great job installing our mitigation system. Before the install, Michel, our sales rep, came in and explained the entire process in great detail. The install team was on-time and very professional. We just received our test results and we are at less than a 0.7 pCi/L from a 9.7! You will likely find a company willing to do this job for a little less but you get what you pay for with American Waterworks!
    John O.
    Prior Lake, MN

Videos from projects I was involved with:

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Radon Mitigation Success Story in Austin, MN

We would like to recognize our radon crew, Geno and Dakota, as well as our Design Specialist, Michel, for... Watch Video »

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Case Studies I've worked on:

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Before and after photos from jobs I've worked on:
  • Concrete Repair Contractor in Cresco, IA
    Before
    Concrete Repair Contractor in Cresco, IA
    After

    Concrete Repair Contractor in Cresco, IA

    Kenny P. of Cresco, IA had a sinking driveway, and he wanted to get it looked at by a professional. He got in contact with our company and scheduled a FREE Estimate. Our concrete Design Specialist, Michel, went to Kenny's house, carefully examined his concrete, and determined a solution that worked for him and his needs. Michel proposed our PolyLevel and NexusPro, which are two of our main concrete services. Kenny was confident in our products and their warranties, so he went ahead with the repairs. 

    Our Foreman and his production team began the project by injecting our PolyLevel underneath the concrete. Our PolyLevel is a special foam that fills the voids underneath the concrete and balances the surface. Next, our team applied our NexusPro over the crack between the home and the driveway, ensuring the driveway looked much neater than when they found it. Kenny was happy with the outcome and had a great experience! 

    Are you looking to repair your concrete driveway, sidewalk, patio, front porch, etc.? Call us today to schedule your FREE estimate

  • PolyLevel Lifts and Restores Concrete in Nelson, WI
    Before
    PolyLevel Lifts and Restores Concrete in Nelson, WI
    After

    PolyLevel Lifts and Restores Concrete in Nelson, WI

    Bill and Linda W. in Nelson, WI contacted American Waterworks after seeing one of our advertisements in the newspaper. Their driveway and walkway along their house had settled, creating a trip hazard. We sent one of our Design Specialists, Michel Ramirez, to meet with Bill and Linda, evaluate the situation, and propose a unique solution. After his inspection, Michel was able to recommend our PolyLevel and NexusPro products. Bill was glad to learn that our PolyLevel concrete repair solution is a durable, faster and more affordable option than traditional concrete repair. They approved of the plan and moved forward with the project.

    Our Foreman, Brandon Wiskow, lifted several of the walkway and driveway sections through use of PolyLevel - a two-part, high-density polyurethane foam. Pencil-sized holes were drilled through the concrete, and foam was injected to lift the sinking slabs back to their original height. Then, he caulked and sealed the cracks with our NexusPro sealant to protect the concrete and give it a nice, finished look. Trip hazards were effectively removed, and the process avoided the unnecessary action of replacing the concrete. Bill and Linda were impressed with the installation, and thrilled that they can enjoy a level walkway for years to come!

     

  • Foundation Wall Repair in Mason City, IA
    Before
    Foundation Wall Repair in Mason City, IA
    After

    Foundation Wall Repair in Mason City, IA

    Mrs. H of Mason City, IA had cracked foundation walls in her basement and she was worried about the stability and structural hold of her home. She got in touch with our office and scheduled a FREE estimate with our Design Specialist. Our Design Specialist went to her home, carefully inspected her foundation walls, and drew up a solution that worked for her and her needs. Mrs. H was confident in our proposal, so she moved forward with the project and scheduled a date for the installation. 

    Our Foreman, Tremaine, and his production team began the project by digging six holes outside of the home, beyond the foundation. Next, our team inserted a long, metal rod from the inside foundation to each hole outside of the home. On the ends of each rod, our team installed an anchor plate to hold the rod in place. From the inside of the basement, our team installed a GeoLock Wall Anchor on each rod to stabilize the foundation wall. This combination allows the wall to straighten back into its original position. To complete the installation, our team backfilled the holes, packed the dirt with soil, and ensured the yard looked better than when they found it. Mrs. H had a wonderful experience and was very satisfied with the work that was done! 

    Not only do we perform work in foundation repair. We also provide services in basement waterproofing, crawl space repair/encapsulation, radon testing/mitigation, and concrete repair/lifting. Call us today to learn more or click HERE to request your free estimate! 

  • Concrete Raised in Mason City, IA
    Before
    Concrete Raised in Mason City, IA
    After

    Concrete Raised in Mason City, IA

    Russell H. of Mason City, IA needed her garage slab lifted to reduce the gap between her step and floor. She knew of American Waterworks from past work we had done for her foundation, so she used us again for her concrete work. Our Design Specialist, Michel, went out to her home for a FREE estimate and proposed our PolyLevel for her issue. She was confident in the product and its warranty, so she went ahead with the project. 

    Our Foreman, Troy, and his crew member injected 180 pounds of our PolyLevel underneath the concrete slab to lift and stabilize the floor to its normal position. After three and a half hours of work, Russell was able to drive in her garage and use it again without worrying about the big gap underneath her step! 

    Are you interested in getting your concrete lifted or repaired? Look no further and give us a call today! 

  • Foundation Repair and Waterproofing in Albert Lea, MN
    Before
    Foundation Repair and Waterproofing in Albert Lea, MN
    After

    Foundation Repair and Waterproofing in Albert Lea, MN

    Lori K. in Albert Lea, MN had an older home, and she was concerned about the stability of the foundation and the water leaking into her basement. She found American Waterworks in the phone book and gave us a call. We sent one of our Design Specialists, Ryan Powell, to meet with Lori, evaluate the situation, and propose the best solution. Lori was impressed with Ryan’s presentation, and she moved forward with the project. 

    Our Foreman, Jesus Covarrubias, and his production team were successfully able to stabilize Lori’s foundation with the installation of 10 Geo-Lock Wall Anchors around the deteriorating foundation. They began the waterproofing project by removing the concrete around the perimeter of the basement and installing 100 feet of our WaterGuard drainage system. Next, they installed the SuperSump sump pump with a battery backup and the CleanSpace vapor barrier along the walls to further protect the space from mold and moisture. Lastly, they installed the SaniDry dehumidifier to take care of any humidity and cleaned up their work area. Lori was pleased with the entire process and is glad she made the investment to protect her home! 

  • Concrete Repair in Saint Paul, MN
    Before
    Concrete Repair in Saint Paul, MN
    After

    Concrete Repair in Saint Paul, MN

    Timothy M.'s front steps and sidewalk were cracked and uneven, making him want to consider his home's value. He got in touch with our office staff and scheduled a FREE estimate with our Design Specialist, Michel. Michel went to Timothy's home and carefully inspected the concrete. Michel proposed our PolyLevel and NexusPro to repair Timothy's concrete. He was confident in our proposal, so he moved forward with the process.

    Our Foreman, Troy, and his team injected 190 pounds of our PolyLevel and 15 feet of our NexusPro. Our PolyLevel is a special foam that lifts concrete and stabilizes the surface. Along with that, it also cures within 15 minutes of injection and is waterproof, unlike mudjacking. Our NexusPro is a unique sealant that gives the concrete a neat appearance and prevents moisture from invading the soil beneath the concrete. To complete the project, Troy performed a final walkthrough with Timothy to ensure he was happy with the project. 

    Are you looking at a spring home improvement concrete project? Call us today to schedule your FREE estimate

  • Concrete Driveway Repaired in Maple Grove, MN
    Before
    Concrete Driveway Repaired in Maple Grove, MN
    After

    Concrete Driveway Repaired in Maple Grove, MN

    Gloria S. of Maple Grove, MN had cracked concrete on her driveway, and she wanted it repaired rather than replaced. After doing some research online, she saw that we give FREE Estimates for concrete repair. She called our office and set up an appointment with our Design Specialist, Michel Ramirez. Michel went to her home, inspected the concrete, and came up with a proper solution. Gloria was confident in his proposal, so she followed through with the project. 

    Our Foreman, Troy Johnson, injected 50 pounds of our PolyLevel underneath the concrete, which raises and stabilizes the surface. Our PolyLevel is a special, dense foam that cures quickly and prevents any further soil build-up. Next, Troy applied 34 feet of our NexusPro over the concrete cracks. Our NexusPro is a protective sealant that provides long-term flexibility, prevents further bubbling or cracking, and gives the concrete a neat appearance. Gloria was thrilled with the work and had a remarkable experience from start to finish! 

  • Wet Crawl Space Sealed in Dassel, MN
    Before
    Wet Crawl Space Sealed in Dassel, MN
    After

    Wet Crawl Space Sealed in Dassel, MN

    Jennifer S. of Dassel, MN had a wet, damp, and musty crawl space, causing problems such as mold, wood rot, and water moisture, and her friend referred American Waterworks for the repairs. She called our office and set up a FREE Estimate with our Design Specialist, Michel Ramirez. Michel went to his home, carefully inspected the crawl space, and drew up a solution that worked for her and her budget. She was confident with Michel's proposal and got all of her questions answered, so she signed the proposal and moved forward with the project. 

    Our Foreman, Geno Mclain, and his crew member began the installation by cleaning out the crawl space and starting from the back of the crawl space to the front. Our team installed 896 square feet of our CleanSpace Encapsulation Moisture Barrier, which is a durable, white liner that prevents water vapor and humidity from invading the crawl space. Along with the prevention of mold and rot, a dry, clean crawl space keeps away odors and prevents the heat and cold from entering during the winter and summer seasons. The project took one and a half days, and Jennifer was pleased with the work that was completed! 

    Are you experiencing problems like this in your crawl space? Call us today or click HERE to request your free estimate! 

our service area

We serve the following areas

IowaWisconsinMinnesota Our Locations:

American Waterworks
1307 Valleyhigh Dr NW
Rochester, MN 55901
1-507-200-2737


American Waterworks
4119 14th Ave N
Fargo, ND 58102
1-701-419-8222
Service Area
Free Estimate