Meet the Team

Darin Horstmann

American Waterworks

Title: Service Technician

Hometown: Rochester, MN

Darin Horstmann from American Waterworks

Darin joined the American Waterworks team in December of 2019 as a Service Technician. His day to day consists of checking on pumps and other pieces of equipment and figuring out what's wrong with our systems for our customers. He says his favorite part of the job is that everything is a mystery when it comes to figuring out a solution. He likes to use clues and his own tools to achieve the outcome. 

In his spare time, he likes to ride his dirt bike, work on different kinds of motors, go on adventures, work out, and watch Netflix. We are very excited to have Darin on our team, and look forward to having him help out our customers! 

Customer Reviews
About Me
  • By Alice J.
    Tomah, WI

    "We love the system and we are very satisfied on how it works."

    Customer Review

    By Alice J.
    Tomah, WI

    We love the system and we are very satisfied on how it works.

  • By Gile M.
    Tomah, WI

    Customer Review

    By Gile M.
    Tomah, WI

  • By Chris H.
    Tomah, WI

    Customer Review

    By Chris H.
    Tomah, WI

  • By Joanna And William P.
    Tomah, WI

    Customer Review

    By Joanna And William P.
    Tomah, WI

  • By Lois P.
    Tomah, WI

    Customer Review

    By Lois P.
    Tomah, WI

  • By Mark And Paula E.
    Tomah, WI

    Customer Review

    By Mark And Paula E.
    Tomah, WI

  • By James B.
    Tomah, WI

    Customer Review

    By James B.
    Tomah, WI

  • By John And Diane K.
    Cashton, WI

    Customer Review

    By John And Diane K.
    Cashton, WI

  • By Donna B.
    Westby, WI

    Customer Review

    By Donna B.
    Westby, WI

  • By Deb L.
    Viroqua, WI

    Customer Review

    By Deb L.
    Viroqua, WI

Testimonials
from customers I've helped!
  • "Throwback to earlier this spring when our Service Technician, Darin, answered a service call in Menomonie, WI..." Read Full Testimonial

    Milo R. of Menomonie, WI

    Customer Testimonial

              Throwback to earlier this spring when our Service Technician, Darin, answered a service call in Menomonie, WI to repair a discharge line for one of our customers. Milo was thrilled with the repair and the overall service he received from our service team! Thank you for the kind words! Schedule your annual maintenance today on our website!
    Milo R.
    Menomonie, WI
  • "We purchased a home with an American Waterworks Basement System with dual sump pumps in November. We..." Read Full Testimonial

    Ashleyy J. of Owatonna, MN

    Customer Testimonial

              We purchased a home with an American Waterworks Basement System with dual sump pumps in November. We scheduled an annual service visit in January in order to learn about the system and make sure everything was functioning correctly. Then, one of the sump pumps went out (at the age of 21 years) this week. For both service calls, the technicians, Darin, in January, and Mitch, in March, were professional, extremely knowledgeable, very personable, and efficient. They truly went above and beyond to teach us about the system and provide us with helpful tips and pointers. We could not be happier with the service we have received from American Waterworks!
    Ashleyy J.
    Owatonna, MN

Videos from projects I was involved with:

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The Importance of Maintaining Your...

Learn from our Service Technician, Darin, about the importance of annual maintenance on your foundation wall... Watch Video »

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Case Studies I've worked on:

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Before and after photos from jobs I've worked on:
  • Basement Waterproofing Contractor in Warrens, WI
    Before
    Basement Waterproofing Contractor in Warrens, WI
    After

    Basement Waterproofing Contractor in Warrens, WI

    Larry and Beth of Warrens, WI had an annual maintenance performed by our Service Technician, Darin. Darin noticed that water was seeping through Larry and Beth's foundation walls. He proposed our CleanSpace Wall System Vapor Barrier, which is a vapor retarder that prevents water from seeping in and saves money on energy costs. Larry and Beth felt confident that this product would solve their problem, so they scheduled a date for the installation.

    Our Foreman, Kiko, and his crew installed our CleanSpace Wall System Vapor Barrier along the basement wall perimeter. Larry and Beth were very happy with the work and could not believe the transformation! 

    We provide FREE estimates for all of our services. Give us a call now to discuss your home repair needs! 

  • Leaking Basement Fixed in Coon Valley, WI
    Before
    Leaking Basement Fixed in Coon Valley, WI
    After

    Leaking Basement Fixed in Coon Valley, WI

    David and Heidi L. of Coon Valley, WI had their annual service appointment with our Service Technician, Darin. Darin examined their system and ensured everything was working properly. David and Heidi had water leaking into their basement, so Darin proposed our WaterGuard Drainage System to repair their problem. After a clear explanation about the product, its functions, and its warranty, David and Heidi were confident in the system, so they went ahead with the installation. 

    Our Foreman, Jose, and his production team began the project by breaking out the concrete floor perimeter, forming a waterway trench. In the trench, our team installed our WaterGuard Drainage System, which is made to prevent water clogs, serve as an underground drain, and collect water seepage from basement walls. To complete the installation, our team filled the open floor gaps with river rock and applied new concrete over them. David and Heidi were happy with the work that was done, and were grateful we were able to serve them and their basement waterproofing needs! 

    Not only do we professionalize in basement waterproofing. We also perform services in foundation repair, radon testing/mitigation, crawl space repair/waterproofing, egress windows, and concrete repair/lifting. Call us today or click HERE to request your free estimate! 

  • Windows Replaced in Maynard, IA
    Before
    Windows Replaced in Maynard, IA
    After

    Windows Replaced in Maynard, IA

    Cheryl M. of Maynard, IA had a single-paneled, steel-framed window in her basement that was starting to rot. Our Service Technician, Darin, was out at her house for annual maintenance on her sump pump system. He noticed that her window was musty and flaky, so he proposed our EverLast Replacement Basement Windows. Cheryl got all of her questions answered about the product, so she signed Darin's proposal. 

    Our Foreman, Hugo, and his production team began the project by breaking out the pre-existing window and replacing it with our EverLast Replacement Basement Window. These windows are vinyl-framed, energy-efficient, and have much more protection than steel-framed windows. To complete the installation, Hugo applied a special sealant around the window, which keeps moisture out and helps prevent any future flooding. Cheryl was happy with the work that was done! 

    At American Waterworks, we do not only professionalize in window replacements. We also provide services in basement waterproofing, foundation repair, crawl space repair/encapsulation, radon testing/mitigation, and concrete repair/lifting. Call us today or click HERE to request your no-obligation, FREE estimate! 

  • Cracked Wall Repaired in Winona, MN
    Before
    Cracked Wall Repaired in Winona, MN
    After

    Cracked Wall Repaired in Winona, MN

    John R. of Winona, MN was in need of a service call with one of our technicians. Our service technician, Darin, went to his home and fixed the problems that he was experiencing. While Darin was there, he noticed horizontal cracks throughout John's foundation so Darin told him about our PowerBrace System which is a repair system that stabilizes failing basement walls and provides the potential to straighten them over time. John was confident in our PowerBraces and their warranty, so he went ahead with the project and got a date scheduled for the repairs. 

    Our Foreman, Jeromy, and his production team installed our PowerBraces around the basement wall perimeter. The installation only took one day and was completed in a timely manner. Our PowerBraces don't only stabilize the wall. They also give the basement a neat appearance and it can be tightened over time by the homeowner to ensure everything is working properly. John was happy with the work and his peace of mind was restored knowing his basement walls wouldn't crack anymore! 

    Not only do we perform work in foundation repair. We also provide services in basement waterproofing, crawl space repair/waterproofing, radon testing/mitigation, and concrete repair/lifting. Call us today or click HERE to request your free estimate! 

  • Window Sun Houses Installation in Albert Lea, MN
    Before
    Window Sun Houses Installation in Albert Lea, MN
    After

    Window Sun Houses Installation in Albert Lea, MN

    Homeowners in Albert Lea, MN had metal window wells that were allowing water to leak into their basement. This became a serious problem and they wanted new window wells installed before winter. Our team at American Waterworks installed new SunHouses, which are sealed to the foundation. Our team also installed Window WellDucts in the interior of the home to collect any water that may get into the window wells. The homeowners were very happy with the work and they liked the new view from the exterior of their home! 

    Are you interested in getting your windows or window wells replaced? We can help! Give us a call or click here to get your FREE estimate scheduled. 

  • Concrete Lifted and Cracks Repaired in Fairmont, MN
    Before
    Concrete Lifted and Cracks Repaired in Fairmont, MN
    After

    Concrete Lifted and Cracks Repaired in Fairmont, MN

    Michael and Maureen G. of Fairmont, MN need their concrete patio to be re-lifted and their cracks needed repair. Our service technician, Darin, went out to their home to inspect their concrete and proposed our PolyLevel and NexusPro. Michael and Maureen were confident in both products, plus their shared warranty, so they went ahead with the project. 

    Our Foreman, Sam, and his crew member injected our PolyLevel beneath the concrete to raise and level the surface. Next, our team applied our NexusPro over the cracks to seal the joints and prevent moisture from seeping underneath. They had a great experience with our team! 

    At American Waterworks, we provide work for more than just concrete repair/lifting. We also work in basement waterproofing, foundation repair, crawl space repair/encapsulation, and radon testing/mitigation. Call us today to schedule your FREE estimate

  • Sump Pump Installation in Jackson, MN
    Before
    Sump Pump Installation in Jackson, MN
    After

    Sump Pump Installation in Jackson, MN

    Wanda B. of Jackson, MN had water leaking into her basement. She had American Waterworks perform the work on her basement. Our crew installed our SuperSump Sump Pump System, which is a sump pump designed to discharge water out of the basement and keep the space neat and clean. The purpose of the discharge is to provide an exit for the water to go. Wanda was happy with the work that was performed and rated a company a ten for the work that was performed! 

    At American Waterworks, we provide FREE estimates for all of our services. Give us a call today to schedule yours now. 

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our service area

We serve the following areas

IowaWisconsinMinnesota Our Locations:

American Waterworks
1307 Valleyhigh Dr NW
Rochester, MN 55901
1-507-200-2737


American Waterworks
4119 14th Ave N
Fargo, ND 58102
1-701-419-8222
Service Area
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