Meet the Team

James Nelson

American Waterworks

Title: Design Specialist - Northern Territory
Hometown: Fargo, ND
James Nelson from American Waterworks

As a homeowner, father and husband, James understands how critical it is to feel at ease in the place you call home. James has an extensive background in customer service through previous work in at home physical therapy. From a young age, James was exposed to the construction world through his fathers business, which eventually inspired him to open his own business that combined his love for construction and physical therapy. James understands that each home and homeowner is unique and therefore require different types of attention. This is why he strives to prioritize customer service and attention to the small details when building solutions for homeowners. James currently resides in the Moorhead, MN area with his high school sweetheart, Tiffany. The couple recently welcomed a son, Silas. When he isn't with his family, James can be found hunting or fishing. 

At American Waterworks, our mission is to improve the lives of our customers, team, and community through education and delivering a complete solution. We have over 30 years of experience solving problems for thousands of homeowners throughout Minnesota, North Dakota, western Wisconsin, and northeast Iowa. We are a dealer for the top home repair suppliers in the country including Basement Systems and Supportworks. We are the most recognized dealer in our region, and we are committed to staying at the forefront of our industry with the support of these organizations. Our priority is to provide homeowners with lasting solutions for a wide array of problems. We firmly believe that working with a contractor shouldn’t be a painful experience, and we strive to change that perception by providing top-notch customer service and ensuring that all employees are knowledgeable and thoroughly trained to best serve our customers. 

FAMILY: Married to Tiffany, father to Silas

HOMETOWN: Moorhead, MN

HOBBIES: Hunting, fishing, and spending time with friends and family

our service area

We serve the following areas

IowaWisconsinMinnesotaNorth Dakota
  • Taylor
Our Locations:

American Waterworks
1307 Valleyhigh Dr NW
Rochester, MN 55901

American Waterworks
4119 14th Ave N
Fargo, ND 58102
Service Area
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