Customer Testimonial from Francis S. in Preston, MN

Hello American Waterworks. Today, I had two replacement windows installed in my basement. I am very pleased with the finished job. Jeromy, Lane and Jeremiah did an excellent job. They introduced themselves immediately when they arrived. Each of them had a smile and they were neat, clean and polite. They did a great job dismantling the existing windows, installing the new ones and explaining the process. They told me of a bare electrical wire, after removing a wall panel, which I greatly appreciated. They did an excellent clean up, inside and out! As a reputable company, you should be pleased to have such good representatives. Please know that this crew is exceptional. They also informed me of an old termite tunnel, which I will follow up on immediately. I would not have known about it without them telling me and showing me. I highly recommend them as a terrific work crew. Also, your sales representative, Ben McKee, was knowledgeable and personable. He appears to enjoy his job and no doubt, is a strong link in your business chain. He explained the water leakage was not from the Waterworks system, that I have, but from the windows. I know a bit about construction, but he answered every question that I asked him and was spot on. I will feel very comfortable recommending your company to those I meet. I have already told many in the Preston area about American Waterworks....so keep up the good work! Your product is very good (we first installed our unit in the early 1980s) and your staff is exceptional. Thank you for your continued service.