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Shane has been on the American Waterworks team since March of 2016. He has been in the construction industry for many years working in roofing and siding. He also has four years of experience as a Sales Trainer and District Manager for Verizon. He has a passion for helping people and he feels that this career helps him live out that passion by designing lasting solutions to solve customers' basement and foundation problems. He specializes in our waterproofing, crawl space, and foundation repair division, but he's certified to perform inspections for all of our services. He loves working with customers and showing them that they don't have to live with the problems they're experiencing in their home. He takes pride in helping homeowners regain peace of mind and confidence in their homes. In his spare time, Shane loves spending time with his family, friends, and dog, as well as enjoying the outdoors.
At American Waterworks, our mission is to improve the lives of our customers, team, and community through education and delivering a complete solution. We have over 30 years of experience solving problems for thousands of homeowners throughout Minnesota, North Dakota, western Wisconsin, and northeast Iowa. We are a dealer for the top home repair suppliers in the country including Basement Systems, Supportworks, and National Radon Defense. We are the most recognized dealer in our region, and we are committed to staying at the forefront of our industry with the support of these organizations. Our priority is to provide homeowners with lasting solutions for a wide array of problems. We firmly believe that working with a contractor shouldn’t be a painful experience and we strive to change that perception by providing top-notch customer service and ensuring that all employees are knowledgeable and thoroughly trained in order to best serve our customers.
Family: Married to Nicole and father to Nash and Knox
Hometown: Duluth, MN
Hobbies: Cooking, smoking meat, traveling, and spending time outdoors
Chad said he chose us because of our integrity, work ethic, character, and drive to go above and beyond... Watch Video »
George and Pauline O. of Cadott, WI had water leaking from their pre-existing sump pump, making them nervous about flooding. They saw an American Waterworks yard sign in their neighborhood, so they called the main office line and asked about our sump pump installations. We set them up with a FREE no-obligation estimate with our Design Specialist, Shane Nephew. Shane went to their home, inspected their problems, and came up with a solution of our SuperSump Plus sump pump. George and Pauline were confident in the product and its warranty, so they went ahead with the project.
Our Foreman, Kiko Pena, and his crew cut out the concrete around the pre-existing sump pump and replaced it with our SuperSump Plus. Our SuperSump is made to keep basements dry and healthy for long periods of time, especially during harsh weather conditions. Our team completed the installation by covering the open gaps with river rock and applying new concrete over it.
To learn more about our basement waterproofing products and what they can do for your basement, click HERE!
Diane P. in Chippewa Falls, WI had water leaking into her basement. She was concerned about the damage that it was causing to her home and was worried that the air quality was compromised, so she contacted American Waterworks to receive a free estimate. We sent one of our Design Specialists, Shane Nephew, to her home to inspect her basement and design a solution. Shane worked closely with Diane to create the right waterproofing plan for her home. She approved of the proposal and moved forward with an installation date.
Our Foreman, Jose Castillo, and his crew installed our WaterGuard drainage system around the perimeter of the basement. Then, they installed a SuperSump sump pump and our CleanSpace vapor barrier along the wall. The drainage system now properly guides water to the sump pump and from there, the sump pump pushes the water through the discharge line and expels it from the home. Our waterproofing system is backed by a lifetime warranty, and Diane is glad she made the investment to protect her home.
Do you have a wet basement? Click here to receive a free estimate!
Clint M. of Taopi, MN had severe water leakage in his basement and decided to call American Waterworks after seeing our company vehicles around town. Our Design Specialist, Shane Nephew, went to his home for a FREE Estimate. After an in-depth inspection, Clint was comfortable with Shane's proposal so he set up an installation date.
Our Foreman, Rene Hernandez, and his production crew began the installation by breaking out the concrete floor perimeter of Clint's basement forming a trench. In the trench, our team installed our WaterGuard System, which serves as an underground drain. Next, our team installed our Basement to Beautiful Wall Panels around the wall perimeter, which serves as a thick, clean, and protective blanket for basement walls. Rene and his crew replaced the concrete, leaving the basement cleaner than how they found it. Clint had a great experience with Shane, Rene and his crew!
John L. in Plum City, WI had a severely cracked and bowing basement wall. He was concerned about the structural integrity of his home and wanted to address the problem before it got any worse. He started to do some research online and came across the American Waterworks website. He was happy to learn that American Waterworks has 30 years of experience restoring basement foundations. He called for a FREE estimate, and we sent our Design Specialist, Shane Nephew, to meet with John and evaluate the situation.
Our Foreman, Juan Pena, and his production crew were successfully able to stabilize John’s foundation with installing 5 Geo-Lock Anchors along the bowing basement wall. Our Wall Anchor System permanently stops the inward movement of walls by anchoring the wall to the hard-packed soil beyond the foundation. Anchors can be installed year-round with minimal disturbance to the lawn and landscaping. John was impressed with the quick installation and is grateful to have restored the value of his home!
Jonathan P. in River Falls, WI had bowing walls in his basement. He was concerned about the pressure this was putting on his foundation, and he wanted to have his walls repaired before the problem got any worse.He started looking into foundation repair options and he came across the American Waterworks website. He contacted us for a FREE estimate, so we sent a Design Specialist to his home to inspect his foundation and provide him with a solution. We recommended installing PowerBraces along the shifting foundation to halt any further movement and start to move the foundation back into place. Jonathan felt that our plan was the most efficient, durable, and cost-effective option, so he chose to move forward with the installation.
Our production team started the installation by securing brackets into the floor as well as the rim joists. Then, they installed the PowerBraces into the brackets and tightened them as far as they could go. PowerBraces do not require outside excavation so it is less invasive than other foundation repair options. The installation took a day to complete, but now Jonathan’s foundation is permanently restored, and he no longer is concerned about the stability of his walls.
Interested in learning more about foundation repair? Click here!
Dave G. in New Richmond, WI noticed moisture in his crawl space, with a musty smell coming from within. He was concerned that he was wasting energy through the crawl space because it was not insulated. He decided it was time to have a professional take a look, so he contacted American Waterworks for a FREE onsite estimate. Our Design Specialist, Shane Nephew, went to inspect the situation and he developed a plan to fully waterproof his crawl space.
Our crew installed drainage matting, a SmartDrain sump pump, CleanSpace, rim joist insulation and the Sedona dehumidifier. The combination of these waterproofing products ensured that Dave's crawl space would now be a clean, dry and energy efficient space. Dave has peace of mind that he has improved the air quality in his home and lowered his energy costs.
Does your crawl space need waterproofing? Click here for a FREE estimate.
A resident in Albert Lea, MN was experiencing water entering into his basement on one side of the home. American Waterworks installed 55 feet of WaterGuard and the homeowner's basement has been dry ever since.
A homeowner in Hudson, WI contacted us after deciding to cleanup his crawlspace where his HVAC system was housed. The crawlspace is now more energy efficient and free of any debris, allergens, and most importantly, moisture.
Tammy R. in Hastings, MN noticed dampness in several areas of her basement that started to cause damage to the foundation and create a musty smell. She was concerned about the air quality of her home and started to do some research. She was glad to learn that American Waterworks is the leading contractor in basement waterproofing in the region and gave us a call. We sent our Design Specialist to her home to evaluate the situation and propose a unique solution to fit her needs. She approved of the plan and moved forward with the installation date.
Our Foreman, Dylon VanCanneyt, and the production crew started the installation by removing concrete and laying 158 feet of the WaterGuard drainage system around the perimeter of the basement. Then, they installed our recommended TripleSafe sump pump and our Basement To Beautiful Insulated Wall Panels. Lastly, the crew installed our Battery Backup System to ensure lasting reliability and to keep the sump pump running efficiently and effectively. The drainage system now properly guides water to the sump pump, and from there the water is pushed through the discharge line and expelled from the home. Our waterproofing system is backed by a lifetime warranty, and Tammy is glad she made the investment to protect her home.
Do you have a wet basement? Click here to receive a FREE estimate!
Having a damp or wet basement can create more than just a headache. Problems like this can make bigger problems such as mold, rot, structural damage, and health problems. Some of the symptoms to keep an eye out for are wet basement floors, leaking basement walls, standing water, smelly odors, condensation, and sump pump problems.
A resident of Bayport, MN had similar problems with their situation. They had water seeping into their family room and they wanted to get it fixed up before it caused more damage. They had previous work done by American Waterworks and they had a good experience, so they worked with American Waterworks again. Our Design Specialist went to the homeowner's house for a FREE estimate, carefully inspected their problems, and drew up a plan that would work for them and their needs. After a thorough conversation with our Design Specialist, the homeowner moved forward with the project.
Our Foreman and his crew installed our WaterGuard Below Floor Drain, which prevents mud clogs and collects water leakage from basement walls. Next, our team installed our CleanSpace Wall System Vapor Barrier, which prevents mold and humidity and saves money on energy efficiency. Lastly, our team installed our TripleSafe Sump Pump System, which provides three layers of protection and solves all three water problems in one system. The homeowner was thrilled with the work and had a wonderful experience from start to finish!
Peter K. in Dresser, WI had a dirt crawl space that was creating a musty smell in his home because of the moisture in that space. He also noticed that his energy bill was high and felt that energy was being lost from that space. He contacted American Waterworks to learn more about our crawl space encapsulation services. We sent a Design Specialist to inspect the crawl space and design the best solution. Peter was pleased with our proposal and moved forward with an installation date.
Our production crew removed the debris from the crawl space and installed the drainage matting and our CleanSpace vapor barrier system on the dirt floor and the sides of the crawl space. This helps to keep pests and moisture out, which reduces humidity. Peter was pleased with the result and is glad he can enjoy a stable, healthier crawl space for years to come!
Do you have a dirt crawl space? Click here to learn more about crawl space encapsulation!
Marsha Z. in Stillwater, MN had moisture in her crawl space. She was concerned that her air quality was being compromised, so she got in touch with American Waterworks to receive a free estimate. Shortly after she contacted us, one of our Design Specialists, Shane Nephew, went onsite to inspect her crawl space. He developed a plan to seal off her basement permanently from the ground by using CleanSpace and drainage matting.
Our Foreman, Jared Wroblewski, and his crew installed the CleanSpace and drainage matting which is now preventing humidity and pests from entering her home. Now that Marsha's crawl space is permanently separated from the earth, she can enjoy a healthier home and even lower energy costs.
A homeowner in Faribault, MN was Looking for a better sump pump and preferred to have their current discharge line removed and replaced in a different location behind the home.
Gregg P. had water leaking into his basement due to a failed sump pump. He contacted American Waterworks to receive a FREE estimate, so we sent one of our Design Specialists, Shane Nephew, to his home to inspect his problem and develop a solution. Gregg was pleased with Shane's proposal, so he scheduled to have our waterproofing system installed.
Our production team installed a lateral line and a SuperSump sump pump, which now properly expels water from the home. The installation only took a day to complete. Gregg is glad he chose to invest in the long-term protection of his basement.
Do you have water leaking into your basement? Click here to receive a FREE estimate!
Annetta A. of Scandia, MN wanted to have a sump pump that came with a battery backup. She found American Waterworks so she got in contact with our office staff to gather some information about our sump pump systems. Annetta had a great conversation, so she scheduled a FREE estimate with our Design Specialist, Shane. Shane proposed a bid and answered all of Annetta's questions. She was confident in the solution, so she moved forward with the project.
Our Foreman, Geno, and his crew broke out the concrete around the existing sump pump and replaced it with our TripleSafe Sump Pump System, which is the best sump pump we provide for customers because of its triple protection, ability to solve all three water problems in one unit, and its battery backup kicks on when there's a power outage. Annetta was happy with the project and was glad she got this taken care of!
A real estate agent in White Bear Lake, MN reached out to American Waterworks after a homeowner was struggling to sell their previous home.
American Waterworks recommended installing CleanSpace, a crawl space vapor barrier, because it is one of the most cost-effective ways to improve a home. Along with the protection from mold and rot, a dry crawl space can free their home of insects and other pests that need excess moisture to survive. Mice and rats are deterred by the plastic vapor barrier, and flooding waters will be kept at bay.
Jim M. in North Oaks, MN had a large crack in his cement through the middle of his patio. The concrete was so uneven that it was causing a trip hazard for the homeowner and his family. He wanted a simple and affordable way to fix this, so he started to research concrete repair contractors. He came across the American Waterworks website and he read about our PolyLevel concrete repair solution. He was interested to find out if PolyLevel would work for his situation, so he set up a time for our Design Specialist, Shane Nephew, to do a free onsite estimate.
Shane walked Jim through the process of how we could restore his patio to a level surface using our PolyLevel injection in multiple sections of the concrete slab. Jim decided it was the right option for him. The installation was a non-invasive process that only took a few hours and Jim was pleased that he could see the dramatic results right away.
If you are experiencing uneven concrete, click here for your free estimate!
Nick P. of Lakeville, MN had water leaking in his crawl space, making him worry about the value of his home, especially if he ends up selling it. After seeing us in his local newspaper, he called our office and set up a FREE Estimate with our Design Specialist, Shane Nephew. Shane went to his home, inspected the problem, and came up with a solution. Nick was comfortable with Shane's proposal, so he went ahead with the project.
Our Foreman, Cole Brinkman, and his production team installed 525 feet of our CleanSpace Wall Vapor Barrier, which is made to prevent mold and humidity build-up and serves as an extra protectant. It also gives the space a neat and clean appearance. Nick was happy with the work and had a remarkable experience from start to finish!
Debbie D. in Lonsdale, MN had an older home with a severely cracked foundation and inward bowing walls. She was concerned about the structural integrity of her foundation and worried that it would negatively influence the value of her home. She started doing some research online and was happy to learn that American Waterworks has been the leading foundation repair contractor in the region for 30 years! We sent one of our Design Specialists, Shane Nephew, to inspect her home and propose the best, cost-effective solution. Debbie was impressed with the presentation and our products, and she moved forward with the installation.
Our Foreman, Cole Brinkman, and his production crew were able to successfully stabilize Debbie’s foundation with the installation of 13 PowerBraces along the deteriorating foundation walls. The team started the installation by securing brackets into the floor as well as the rim joists. Then, they installed the PowerBraces into the brackets and tightened them as far as they could go. PowerBraces do not require outside excavation, so it is less invasive than other foundation repair options. Debbie is happy with the results, and she is glad she made the investment to protect the foundation of her home!
A homeowner in Forest Lake, MN had moisture in his crawl space, and he was concerned about the damage that was being caused. He contacted American Waterworks because he was interested in our waterproofing and encapsulation services. We sent on our Design Specialists, Shane Nephew, to meet with him and evaluate the situation. Shane developed a unique plan to permanently restore this homeowner’s crawl space.
Our Foreman, Juan Pena, and his production crew got to work and removed the debris from the crawl space. They began the project by installing our Drainage matting on the floor of the crawl space and our recommended TripleSafe sump pump. Then, they installed our CleanSpace vapor barrier to completely encapsulate the space and spray foam insulation in the rim joists to prevent energy loss and keep heat in. Lastly, they installed our SaniDry dehumidifier to take care of any humidity. The homeowner is glad his crawl space is now a clean, dry, and more energy-efficient space.
Marty and Faith S. of Forest Lake, MN were experiencing severe water exposure throughout their crawl space, causing them to worry about the value of their home. After doing some research online, they called our office to schedule a FREE Estimate with our Design Specialist, Shane Nephew. Shane inspected the problem and came up with a solution. Marty and Faith got all their questions answered so they scheduled an installation date.
Our Foreman, Tremaine Jackson and his production crew began the installation by clearing everything out of the crawl space. Next, our team installed 116 feet of our FoamMax Wall Panels, which is a foam insulation that brightens the room and helps save energy. Lastly, our crew applied 730 feet of our CleanSpace Wall Vapor Encapsulation. Our CleanSpace is made to prevent mold, mildew, and humidity, and it also acts as a wall and floor protectant. The work was completed within a couple of days, and Marty and Faith had a remarkable experience from start to finish!
Are you in need of crawl space waterproofing? Click HERE to learn more!
A homeowner in Circle Pine, MN reached out to American Waterworks with concerns of a sinking garage pad which was causing a large crack approx 3 ft inside garage. Shane was able to design a solution that was able to lift and level the garage slab allowing the homeowner to access their garage with ease.
Pete C. of Circle Pines, MN had water leaking into his basement and he wanted to get it repaired so he could install his flooring. He found American Waterworks on Google and he liked what he saw, so he requested a FREE estimate. Shane, our Design Specialist, met him at his house, inspected his problem, and proposed the replacement of his pre-existing sump pump with our TripleSafe Sump Pump System. Pete was confident in the proposal, so he signed the contract and put down a deposit.
Our Foreman, Raul, and his production crew broke out the pre-existing sump pump and replace it with our TripleSafe Sump Pump System. Our TripleSafe solves all three water problems in one unit and it triples the protection. To finish the project, our crew filled the open gaps with rock and applied new concrete. Pete was thrilled with the work that was done and was grateful we could assist him.
Jacqueline M. in Minneapolis, MN had a bowing foundation wall in her basement. She was concerned about the pressure it was putting on her foundation, so she contacted American Waterworks to receive a FREE estimate. One of our Design Specialists, Shane Nephew, went to her home to inspect the wall and design a solution. After listening to her concerns and needs, he developed a plan to permanently restore her wall using PowerBraces. She was pleased with his proposal, so she decided to move forward with repairing her foundation.
Our Foreman, Juan Pena, and his crew installed 6 PowerBraces along the bowing wall. The PowerBrace is an adjustable beam that stabilizes bowing walls and forces them back into their original position. PowerBraces are sometimes used instead of wall anchors because wall anchors require access to the soil outside and would cause us to cross a property line if that product was installed. The beams are covered with a zinc-coating, so that the beams will not rust or deteriorate over time. Jacqueline was glad that the process was not very disruptive and that they barely take up any space in her basement. She has peace of mind knowing that American Waterworks helped her find a long-term solution for her home.
Are you noticing signs of foundation problems? Click here to learn more and receive a free estimate!
Josh L. in Minneapolis, MN discovered the adverse effects that radon gas has on people's health and he became concerned because his home had not yet been tested. He started looking for a company to test his home, and he came across American Waterworks at a local home show. He was glad to see that along with concrete repair, basement waterproofing and foundation repair, we also offer radon testing and mitigation. He gave us a call and we sent one of our Design Specialists, Shane Nephew, to his home to set up the test. 48 hours later, Shane returned to read the results. The results showed that Josh did in fact have unsafe levels of radon in his home. Shane explained the risks of not having a radon mitigation system installed and he walked Josh through the installation process. Josh wanted to have the system installed as soon as possible, so they scheduled the project.
Our radon mitigation specialists drilled a hole through the concrete in the basement to create a suction point for the gas. Then, a PVC pipe is inserted which goes up through the house and exits the home through the roof. A fan is installed at the top of the PVC pipe to ensure that the radon gas is being pushed away from the home. The installation took only one day to complete, and Josh is glad he took action to protect his and his family’s health.
Has your home been tested for radon? Don't compromise your health any longer! Contact us here to schedule an appointment.
Jeff H. in Minneapolis was concerned about his retaining wall that was severely cracked and bowing. Jeff started seeking out help to solve his foundation problem, and a trusted contractor recommended that he contact American Waterworks to get a FREE estimate.
He contacted us, and we sent our Design Specialist, Shane Nephew, to his home to assess his retaining wall and provide him with a solution. Shane worked with Jeff to design a plan that was the best fit for his needs. Jeff liked the proposal, so he scheduled a date for us to repair his foundation.
Our production team installed two helical anchors through the retaining wall and into the soil. They tightened and secured the anchors, which permanently stabilizes the foundation. The installation only took one day, and now Jeff will never have to worry about that wall giving out. Our foundation repair systems are backed by a lifetime warranty, so Jeff is confident that he chose the right solution for his home.
Do you have a cracked or bowing wall? Contact us here for a FREE estimate!
Brett T. in Minneapolis, MN noticed his floor was sloping and had started to crack. He also had some wooden support posts in the basement that were cracking, and he was concerned about the stability of his home. He did his research and was happy to learn that American Waterworks has been restoring foundations for 30 years! We sent one of our Design Specialists, Shane Nephew, to meet with Brett, evaluate the situation, and propose a custom designed solution for his home.
Our Foreman, Kiko Pena, and his production crew were successfully able to restore the structural integrity of Brett’s home by installing 7 of our SmartJacks and supplemental beams. Our SmartJack support system is made with strong, corrosion-resistant, galvanized steel. It supports the failing structure and can also often lift failing floor joists, restoring them to their original position. Brett is happy with the project and can rest easy, knowing his home has been stabilized.
Mike H. in Hopkins, MN was suffering from a failed sump pump. His old sump pump was no longer functioning, and moisture was accumulating around the sump pump, creating a musty smell. He began to look for companies that install new sump pumps, when he came across the American Waterworks website. He gave us a call to receive a FREE estimate, so we sent one of our Design Specialists, Shane Nephew, to his home to inspect the situation and provide a solution. Mike was pleased with the proposal that Shane developed, so they set a time to have the new sump pump installed.
Our production team removed the old sump pump and installed our SuperSump sump pump. The SuperSump is engineered to help keep the basement dry and healthy for extended periods of time, even in times of heavy water intrusion. It is capable of pumping 2,200 gallons of water per hour out of the home. Mike was pleased with how quick the installation was, and he now has peace of mind that his basement will remain a dry, clean space.
Click here to receive a FREE estimate!
Patti R. had a damp basement and she wanted to get it waterproofed by a professional. She went online and communicated with our team through our online chat. Shane Nephew, one of our Design Specialists, went to Patti's home, inspected her space, and determined a solution that would solve her problems. Patti was confident in Shane's proposal, so she went ahead with the project.
Our Foreman, Tremaine Jackson, and his team installed our WaterGuard Below Floor Drain around the entire basement floor perimeter, which is the most common interior drainage system that we provide for homeowners. Next, our crew installed our CleanSpace Wall System Vapor Barrier around the basement wall perimeter, which prevents mold and humidity, keeps the basement clean, and provides brightness to the space. Lastly, our team installed our SuperSump Plus M53, which is a sump pump made with two pumps and keeps basements dry for long periods of time. To complete the installation, our team applied river rock in the broken-out gaps from the install and applied a new layer of concrete over them.
If you are in the market for waterproofing your basement or crawl space, we provide FREE estimates. Give us a call now!
Samantha M. and Anthony W. of Pine City, MN had wet and muggy crawl space that needed to be inspected. They called American Waterworks to schedule a Free Estimate. We sent out our Design Specialist, Shane Nephew, to look at the issue and come up with a solution. Samantha and Anthony were comfortable with the proposal, so they went ahead with the project.
Our Foreman, Cole Brinkman, and his production team began and completed the installation by installing our CleanSpace Wall System. Our CleanSpace is made to prevent any mold and mildew, and provides the space with a clean and bright appearance. Cole and his crew finished the project by making sure the homewoners were happy with the outcome!
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