Meet the Team

Shane Nephew

American Waterworks

Title: Sales Manager
Hometown: Hutchinson, MN
Shane Nephew from American Waterworks

Shane has been on the American Waterworks team since March of 2016. He has been in the construction industry for many years working in roofing and siding. He also has four years of experience as a Sales Trainer and District Manager for Verizon. He has a passion for helping people and he feels that this career helps him live out that passion by designing lasting solutions to solve customers' basement and foundation problems. He specializes in our waterproofing, crawl space, and foundation repair division, but he's certified to perform inspections for all of our services. He loves working with customers and showing them that they don't have to live with the problems they're experiencing in their home. He takes pride in helping homeowners regain peace of mind and confidence in their homes. In his spare time, Shane loves spending time with his family, friends, and dog, as well as enjoying the outdoors. 

At American Waterworks, our mission is to improve the lives of our customers, team, and community through education and delivering a complete solution. We have over 30 years of experience solving problems for thousands of homeowners throughout Minnesota, North Dakota, western Wisconsin, and northeast Iowa. We are a dealer for the top home repair suppliers in the country including Basement Systems, Supportworks, and National Radon Defense. We are the most recognized dealer in our region, and we are committed to staying at the forefront of our industry with the support of these organizations. Our priority is to provide homeowners with lasting solutions for a wide array of problems. We firmly believe that working with a contractor shouldn’t be a painful experience and we strive to change that perception by providing top-notch customer service and ensuring that all employees are knowledgeable and thoroughly trained in order to best serve our customers. 

Family: Married to Nicole and father to Nash and Knox

Hometown: Duluth, MN

Hobbies: Cooking, smoking meat, traveling, and spending time outdoors

Customer Reviews About Me

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By Donald A. from Ellsworth, WI
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By Judiath & Steve P. from Waseca, MN
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By James & Carol B. from Circle Pines, MN

Testimonials from customers I've helped!

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“Shane, the Design Specailist, walked me through the process from start to finish and explained the products...”

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Joe K. of Saint Paul, MN

“Chad said he chose us because of our integrity, work ethic, character, and drive to go above and beyond...”

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Chad and Rachael S. of Menomonie, WI

“Overall, we had an excellent experience! We appreciate all the hard work and time spent on our project!”

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Kelly P. of Spooner, WI

“I find American Waterworks to back up all of the five-star reviews that they have. American Waterworks is as...”

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Sheri G. of Roberts, WI

“I hired American Waterworks for crawl space encapsulation in my home. I highly recommend this company. They...”

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Joe K. of West Saint Paul, MN

“I chatted briefly with Shane at the home show at TCF Bank Stadium and he didn't have the pressure switch that...”

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Tracy S. of Maple Grove, MN

“We chose to work with American Waterworks after being referred to them by a friend. The office staff was...”

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Gene and Cindy T. of Fairmont, MN

“I'll recommend you to anyone...”

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Myrna G. of Willmar, MN

Crawl Space Repair Story in Menomonie, WI

Chad said he chose us because of our integrity, work ethic, character, and drive to go above and beyond...

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Company news I'd like to share with you

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our service area

We serve the following areas

IowaWisconsinMinnesotaNorth Dakota
  • Taylor
Our Locations:

American Waterworks
1307 Valleyhigh Dr NW
Rochester, MN 55901

American Waterworks
4119 14th Ave N
Fargo, ND 58102
Service Area
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