Testimonials

Testimonials for American Waterworks

Very Friendly & Helpful... Couldn't ask for nicer people to deal with!

Jean E. of La Crosse, WI
Thursday, September 1st

Thank you American Waterworks for your excellent installation of our basement system! Over the last 17 years we have dealt with water in our basement on an on/off basis and always hated it when we had to clean up water and move or throw stuff away. You installed our system last summer and I am sleeping so much better and smile every time I hear the pump run - sending water outside! What a Blessing your organization is!

Karen P. of La Crosse, WI
Thursday, May 23rd

Any conversations with the office staff wre upbeat and friendly. They were very knowledgeable and capable of directing my call to appropriate personnel. Brian R. was very knowledgeable, personable, and down to earth. Brian's a keeper! Troy and Chris know the in's and out's of heir job. They are very down to earth, hardworking, and gave 110% on a very hot day, and the cleanup was great. I highly recommend American Waterworks for the work recently done in our basement. I sleep better knowing all is well in our basement and with our outside concrete improvements. Thank you!

Marjean B. of La Crosse, WI
Monday, July 29th

Thank you to Dylon Mish and his crew for the great work! 5 stars all around from us! The professionalism and expertise were amazing. Thanks for talking with me and explaining things and going above and beyond on the concrete work done. You guys rock! Also, my co-worker had work done by Dylon, and she absolutely raved about him and his crew! American Waterworks will always have our business and great reviews. Thanks so much!

Michelle S. of La Crosse, WI
Thursday, August 29th

I was referred to American Waterworks by one of my co-workers, and I am happy to say our foundation repair and waterproofing projects were money well spent! The office staff was nice. The Design Specialist, Dustin, was very knowledgeable, helpful, and patient. He even made a second visit to ensure our satisfaction. The crew, led by Tremaine, was very efficient, and my wife appreciated their cleanliness. The cleanup was great. Well done!

Adam S. of La Crosse, WI
Friday, September 6th

The office staff is always very friendly and helpful. If they don't have the answers, I can count on them finding someone who can assist in answering my questions. Mitch, my serice tech, was very knowledgeable and personable. He answered my questions fully. I appreciate Mitch for adding written notes on my "service record." That's a good base line for future services. The cleanup was very good also; you wouldn't have even known he was here!

Marjean and Dan B. of La Crosse, WI
Monday, March 16th

I had an internal drainage system installed on November 30, 2020. Edgar was the Foreman/lead technician. I had 6+ inches of rain from Saturday to Sunday this past weekend. Thanks to American Waterworks, the inside of my house is nice and dry! Thank you! That rain paid for my system right there. IT would have been awful had I not had it! The photos are of my front lawn and the side lawn during the worst of the storm. Thanks again!

Marla W. of La Crosse, WI
Monday, August 16th

They showed up right on time and proceeded to hang plastic sheeting to control the dust from flying out of the work area. They also put tarps down to protect the floor and steps. They quickly took out the concrete floor that they needed in order to do the work. Once they were done with that, they quickly installed a sump pump and related plumbing, and replaced the removed concrete. After they removed the plastic sheeting, the only way you could tell they were there is by the fresh concrete part of the floor, and so far, there is no water in the basement.

Ed K. of La Crosse, WI
Thursday, October 21st

We had 4 inches of rain and no water in our basement after our waterproofing system was installed! The office staff was great. The system design specialists, Rick Weber, was excellent, and the crew was great! They worked hard non-stop.

Olin K. of Onalaska, WI
Tuesday, July 23rd

We saw American Waterworks truck at our neighbor's house, which led us to research the company. The customer care staff were very nice to deal with and very quick to respond. My Design Specialist, Michel, was very good to deal with and excellent in addressing my questions. He was an excellent communicator! And the design seemed great. The crew that came out to my home was fantastic! They were so nice to deal with and they were even kind to my dog! Overall, the whole process was great. Hopefully this will help our basement to be dry. We look forward to the spring when they'll dig the line for the sump pump outlet. Thank you!

David M. of Onalaska, WI
Tuesday, March 24th

I would like to thank the three men who installed the vapor barrier in my crawl space. They were so polite, seemed to enjoy their job, were singing, laughing, and working very hard. I never saw them sitting around. So many times they made me chuckle. There are no other words except THANK YOU! They were such a joy to have at my home. I believe they went above and beyond with moving rock, dumping dirt, and keeping things clean. Thank you guys!!

Charlene T. of Ferryville, WI
Wednesday, April 10th

Mary S. of Ferryville, WI had waterproofing and foundation wall repair done to her home by our production team. Both jobs took a full day and a half, and Mary was very happy with the results! She says our Design Specialist, Eric Fox, did amazing and was very thorough while explaining everything in detail! She also says that our office staff was very professional, helpful, and knowledgeable! "They all were amazing! They were very professional, kept us informed, and performed the best clean up job! The four gentlemen that were here were very hard workers!"

Mary S. of Ferryville, WI
Friday, January 31st

Trevor and Brevyn were very professional. They worked industriously and coordinated their duties very efficiently - Were very conscious of "clean-up" along the way - explained the unfolding process to me and welcomed my questions. They are great representatives for your company.

Fred S. of Coon Valley, WI
Friday, August 17th

Hugo and his crew were excellent. They worked hard and went the extra mile to satisfy us. They were very respectful, very courteous and very very nice people.

Jaime D. of Eau Claire, WI
Thursday, August 4th

The call representatives at American Waterworks were wonderful to work with, and the service technician (Kyle) was very cordial and pleasant. He definitely seemed knowledgeable about my basement system and brought a humidity problem to my attention - which we fixed with the install of the SaniDry. American Waterworks is one of the best companies I have worked with! Kyle was excellent!

Mary Jane F. of Eau Claire, WI
Monday, July 1st

Total testimonials : 272

Testimonials for American Waterworks

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