Testimonials for American Waterworks

I can't say enough about how great the crew was to work with. Dylon, Jonathan, Corey, and Carlos were all so pleasant and professional. Any questions that we had wrere quickly answered, they all kept us informed about what they were doing and what was going to happen next. I appreciated the respect that the guys showed me, my husband, our home, and even our dog! But the best news is... The basement is already noticeably drier and doesn't smell must anymore! Thank you, American Waterworks! 

Office staff was very efficient, friendly and quick to respond.  Chad was excellent - no pressure, just quality information about American Waterworks.  Visuals were an added plus.  Troy worked diligently all day trying to lift a particular slab.  His professionalism was obvious.

We are SO impressed with our basement in Lanesboro!!!!!!  It went from a gross swamp to livable space. We never thought it would be this improved. Even halfway would have been worth the money, but now we have doubled our usable space! Thank you so much for saving the basement in our Victorian! The extensive renovation upstairs is definitely worth it now!

Brandon was very knowledgeable.and explained things very clearly.  You have a super worker with Brandon.

We had our cement raised in the back of our house and American Waterworks was a pleasure to work with! The guys were very friendly and went above and beyond on the work they did for us! I would highly recommend American Waterworks to anyone looking for good, quality work done by friendly professionals.

We chose to work with American Waterworks because it was the first quote we received from a company who had a financing option. Every conversation with a representative from the company was pleasant and very helpful. The Design Specialist was amazing, and the installation crew was very friendly and efficient. They went above and beyond on our project! 

Sheri Gibson of Roberts, Wisconsin chose to have American Waterworks do Waterproofing work on their home because of the statements she has heard from previous customers, along with the quality of work ethic and products. She thought the office staff was outstanding, and she said our Design Specialist, Shane Nephew, spent five hours with her helping to solve her current problems. "He was great," said Gibson.  She thought the overall installation process was fantastic and thought our foreman, Edgar Miranda, and his crew worked respectfully, they were on time and performed great work ethic!  "I find your company to back up all five stars given. You are as great as your website says you are!" 

Rick was awesome at taking in the needs we had for the project and playing out the best and most economical way of making that happen for us. Jeromy, Hugo, and the rest of the installation team did a great job with the install. Everyone showed up on time and the project got done in no time. The "Smart Jack" system we had put in looks very robust and easy to adjust for future raising. I'm sitting in a 130-year-old house with solid, level floors now and I couldn't be happier with the entire process. 

We really enjoy your crew coming!! They are prompt and Very Professional when they are here!! They take the time to explain what they did and answer all of our questions. They come prepared with everything I requested when I made the appointment. We asked about your radon system.....Totally Prepared!!! We bought the system!!!  😁 We totally recommend your company!!! I would give American Waterworks a 10 Star!!!!! Dakota and Tyler were here to install our radon system. We were Very Happy with their work!! They were Courteous and ready to answer any of my Questions. Everything was cleaned up when they left. All your crews that have come here, were Always Professional.....Very Well Trained!!! Thanks American Waterworks!!!

Ben was very knowledgeable & right on target.  Very pleased with everything they have done for us.  Will continue to refer to others. 

Hugo and his staff were exceptional! We couldn't have been happier with their work and clean up. The three men worked harder than any other servicemen we have ever had come to our house. They were beyond excellent! Please thank them for us! 

We were very pleased with the professionalism and thoroughness at every stage of the process. From initial contact, to home visit and quote through to the install of a new sump pump system and dehumidifier. All staff were incredibly courteous and straightforward. Office and sales team kept in good communication with us, answered every question numerous times, very patiently, until we wrapped our minds around it. The install foreman and the team were on time, quick, and tidy. During install, we discovered a small change was possible and everyone worked to make it happen, resulting in a better arrangement for our home. Following the success of this project, we plan to have further waterproofing completed by American Waterworks.

The office staff was quick to set up our appointment. The service technician, Kyle, patiently explained the entire process for our waterproofing annual maintenance. He answered all of our questions, was friendly, and very accommodating. We are very pleased with the service department! We will continue to use American Waterworks. See you next year! 

The Design Speciliast I met with was Dustin Loftus. I had a great experience with him, and he represented the company well. After meeting with him, I was excited for the installation of our waterproofing project. Austin Lucas, Jeromy Anderson and Matthew Hendrix waterproofed a portion of my basement. The team at American Waterworks should know that they did nothing but a superb job. From the time they arrived until we waved goodbye, they were friendly and informative and did excellent work. I would like to see them receive some sort of attaboy or at least some sort of recommendation for making the company look so stellar! 

Thanks to the American Waterwerks crew for the very professional job they did in repairing my driveway. They work very well together to obtain a finish product that was very satisfying to me as a customer.They come highly recommend for that type of repair.