We want to give a shoutout to our crew of Juan, Victor, Manuel, and our Design Specialist, Jared, for providing a great experience for our customer from start to finish! Thank you, Nathan, for choosing us and for sharing your story!
Nathan S. of Mankato, MN
Tuesday, December 29th
Roger contacted us after a glowing referral from another local farmer who chose us for a similar project. We sat down with him to hear how impressed he was with our integrity and follow-through. This past October, our Foreman, Hugo, and his crew (Gabriel R. and Daniel) worked together to restore Roger's manure pit foundation and provided him with a remarkable experience! Thank you, Roger, for choosing us!
Roger A. of Winona, MN
Thursday, December 3rd
We would like to acknowledge our crew of Hugo, Gabriel, Daniel, Fredy, and our Design Specialist, Chad, for providing an amazing experience for our customers in Little Falls, MN. Thank you, Seth and Kayla, for choosing us and for sharing your experience about how much of a difference we could make for you and your home repair needs!
To hear from other customers and their success stories with our team, click HERE!
Seth and Kayla J. of Little Falls, MN
Tuesday, January 12th
We are happy to recognize our crew of Matt, Dylon, Zach, and our Design Specialist, Ian, for providing a pleasant and courteous experience for our customers in Fargo! Thank you, Patricia and Terry, for choosing us!
To view more of our customer video testimonials, click HERE!
Patricia and Terry M. of Fargo, ND
Tuesday, January 12th
I've had the American Waterworks foundation repair system in my home for a few years. The office staff is always great on the phone and very helpful. The design specialist and service technicians are very pleasant to talk to. When the crew installed my project, they were very diligent about their work. The service technicians that have been to my home since the installation have all been very courteous and good about answering my questions.
Gail G. of Fulda, MN
Wednesday, June 12th
Our project was done December 3-4, 2018 in Blue Earth, MN. We actually live about 2.5 hours away, and it is difficult for us to get to Blue Earth often. We were not able to be on-site during the basement update, consisting of powerbraces and anchor. However, the project Foreman, Dylon VanCanneyt, did a great job calling us and advising us as the project was being worked. 1. He told us in advance of potential problems with venting and floor coverings in the areas being worked. No special efforts were needed. 2. He called us when the project was completed. 3. He told me the location of the powerbrace wrench, and gave me instructions on how to use it, along with some more helpful information. We made the trip to Blue Earth in mid-March, and the reinforcement braces and anchor look great! The installation crew did a good job of clean-up, and we are really happy with the work! We researched American Waterworks on the company website, and that was the factor in contacting your company. The Design Specialist, Ryan Powell, we talked with in October prior to the project was professional - no pressue. He was willing to spend several hours with us as we looked at the project needs. We had a discount for signing the day he gave us the estimate - nice savings, and we thought the price was competitive. Thank you!!
Frank S. of Blue Earth, MN
Thursday, July 25th
The office staff went above and beyond when there was a small misunderstanding. The Design Specialist explained everything very well. The installation crew was very efficient. They worked very hard and only took one day, when I thought it would take two. The cleanup was great! I'm so happy with the work, I can't wait until I have the funds to complete the rest of the project!
PJ B. of Wabasso, MN
Monday, June 3rd
Jeremy was very kind and patient with me when presenting the info to me. He explained the info clearly.
Deanna W. of Austin, MN
Thursday, November 10th
I have had these structural issues with my home for many years and have tried different ways to fix the problems. The American Waterworks inspector took time to analyze the issues and develop a cost effective and efficient way to correct the problem once and for all. As a retired professional engineer myself, I am impressed with the results and am confident of their long term effects.
Jason C. of Pierre, SD
Wednesday, October 12th
I was very impressed by the professionalism from everyone from the inspector to the foremen. I am completely satisfied with the installation process and outcome. My home is now stable and no longer sinking. I would highly recommend American Waterworks for anyone in the same situation
Mr. S. of Pierre, SD
Wednesday, October 12th
Our installation crew was amazing! They braved a steep hill, a blizzard, near gale force winds, and mud- lots of heavy frozen clay mud. They were all very courteous, and given the weather conditions, it was even more impressive. They were also very knowledgeable and conscientious throughout the whole project. They kept us informed along the way. Cleanup was beyond satisfactory. Nothing was left behind, not even a scrap of paper. They did a lovely job.
Linda J. of Kasota, MN
Wednesday, May 16th
I worked with Michael Radosevich a few years back on a bowed foundation wall in a new single family home we were purchasing as an investment property. He came out, provided a quick estimate on the project, and we moved forward. The walls were pinned back and we were able to proceed with the purchase, and everything has held up great. Very happy we chose American Waterworks!
Greg T. of Rochester, MN
Thursday, May 23rd
I would totally recommend this company for any foundation work. My foundation was extremely neglected. The walls were bending/the next stage would be to start to fall in. THICK black mold formed in the corners. A "beaver" system on all 4 walls to a sump with a sump pump that would run every 30-45 minutes on non-rainy days!!!!! The De-humidifier would run 24-7. Even in the winter!!!! I called around and no one offered the warranted system as American Waterworks. And they were the only ones that KNEW the soil engineering involved in why the foundation was failing! A few places offered a "Band-aid" that would have failed eventually. They put in a WAY better sump and dual pump system with battery back up. Peace of mind!!!! Their "beaver"/drainage system is flush with the basement floor so you can't see it! The plates and beams they put in straightened one wall right away. The rest will take a little bit by tightening the plates little by little. The water proof wall barriers they put in look awesome. No mold. No bad smell. The dehumidifier actually turns "OFF". Much drier!!! Looks GREAT. All this done in one week!' it's like a new basement! The workers they have are awesome and answered every question I had. I couldn't recommend American Waterworks enough. They are GREAT. Oh....did I mention the transferable guarantee? A great company that made sure I was happy with all the work they were doing! And i couldn't be more happy. WORTH THE MONEY!!!! I'd hire them in a second if I needed to!!!!
Paul N. of Rochester, MN
Monday, June 10th
I chose to work with American Waterworks after reading all of the positive reviews online from previous satisfied customers. Our Sales Representative, Dylan Woitas, was knowledgeable and answered all of our questions. A+ for Dylan! Jose C., Steven H., Ernesto, and Luis wre all outstanding! Job well done and the cleanup was great! Additionally, Jose C. and his crew were very professional and completed the work on time. Can't praise these guys enough!
Charles Z. of Rochester, MN
Thursday, June 27th
We had just gotten eight inches of snow the day prior to starting the project. Regardless of the working conditions, the crew made the best of it and finished the job in a timely manner. I have never seen such physical work done in my life. They dug, they hauled buckets of dirt and rock. The many times I looked out the window, they were doing the job with smiles on their faces! Keep up the good work!
Carey G. of Eyota, MN
Tuesday, May 12th
I spoke with a Sales Rep from American Waterworks at the Sport and Leisure Show in Ortonville, MN. He was very knowledgeable and helpful. The office staff was great wtih communication and sending reminders. I am very satisfied with my foundation wall repair and waterproofing project. I recommend American Waterworks to all my friends and family who might need their services! I love my basement and have showed it to several people!
Gayle A. of Ortonville, MN
Wednesday, September 4th
I was referred to American Waterworks by one of my co-workers, and I am happy to say our foundation repair and waterproofing projects were money well spent! The office staff was nice. The Design Specialist, Dustin, was very knowledgeable, helpful, and patient. He even made a second visit to ensure our satisfaction. The crew, led by Tremaine, was very efficient, and my wife appreciated their cleanliness. The cleanup was great. Well done!
Adam S. of La Crosse, WI
Friday, September 6th
I wanted to pass along my thanks to the crew who worked on my basement. Their work was outstanding, and I love having a dry basement following all this rain. The time of installation was during such a difficult time for me and my family, and the workers were so very kind and accommodated my coming and going and worked with such professionalism. Please pass along my thanks and appreciation for a job well done. Also, Matt the supervisor was exceptionally kind and led his team very well. Thank you!
Donna B. of Westby, WI
Tuesday, May 28th
What led me to select American Waterworks over another company?
Amy found you on the internet after searching unsuccessfully locally for two months. Your website is effective because Amy was able to see immediately that you did what we needed.
What are my thoughts on the office staff?
They were excellent. They got us on the schedule quickly, even though we are in Hudson, WI.
What are my thoughts on the Design Specialist?
Chuck spent a lot of time looking at our crawl space thoroughly and explaining options for solutions clearly. He seemed trustworthy and very knowledgeable.
What are my thoughts on the installation process and crew?
Top rate! The crew worked HARD. The Foreman clearly explained a couple of changes to the plan. They ran into multiple obstacles, including a 3' x 3' boulder in our yard below grade, and in every case, overcame them!
Was the clean-up satisfactory?
Will I be a reference?
My additional comments:
From top to bottom, you all did a really amazing job and we are so happy that we don't have to worry about our foundation anymore. The job was a significant financial investment but we can see why and it's worth it. You did exactly the job we needed, which multiple other companies couldn't do. We would love to serve as a positive reference! Thank you!
Jonathan and Amy H. of Hudson, WI
Monday, November 23rd