Today, we would like to acknowledge our crew of Tremaine, Matt, Patrick, Clay, and our Service Technician, Darin, for providing an excellent experience for our customers in Tomah! Thank you, James and Carol, for continuing to choose us!
James and Carol B. of Tomah, WI
Tuesday, February 9th
Roger contacted us after a glowing referral from another local farmer who chose us for a similar project. We sat down with him to hear how impressed he was with our integrity and follow-through. This past October, our Foreman, Hugo, and his crew (Gabriel R. and Daniel) worked together to restore Roger's manure pit foundation and provided him with a remarkable experience! Thank you, Roger, for choosing us!
Roger A. of Winona, MN
Thursday, December 3rd
We want to give a shoutout to our crew of Juan, Victor, Manuel, and our Design Specialist, Jared, for providing a great experience for our customer from start to finish! Thank you, Nathan, for choosing us and for sharing your story!
Nathan S. of Mankato, MN
Tuesday, December 29th
We would like to acknowledge our crew of Hugo, Gabriel, Daniel, Fredy, and our Design Specialist, Chad, for providing an amazing experience for our customers in Little Falls, MN. Thank you, Seth and Kayla, for choosing us and for sharing your experience about how much of a difference we could make for you and your home repair needs!
To hear from other customers and their success stories with our team, click HERE!
Seth and Kayla J. of Little Falls, MN
Tuesday, January 12th
We are happy to recognize our crew of Matt, Dylon, Zach, and our Design Specialist, Ian, for providing a pleasant and courteous experience for our customers in Fargo! Thank you, Patricia and Terry, for choosing us!
To view more of our customer video testimonials, click HERE!
Patricia and Terry M. of Fargo, ND
Tuesday, January 12th
I wanted to pass along my thanks to the crew who worked on my basement. Their work was outstanding, and I love having a dry basement following all this rain. The time of installation was during such a difficult time for me and my family, and the workers were so very kind and accommodated my coming and going and worked with such professionalism. Please pass along my thanks and appreciation for a job well done. Also, Matt the supervisor was exceptionally kind and led his team very well. Thank you!
Donna B. of Westby, WI
Tuesday, May 28th
I was referred to American Waterworks by one of my co-workers, and I am happy to say our foundation repair and waterproofing projects were money well spent! The office staff was nice. The Design Specialist, Dustin, was very knowledgeable, helpful, and patient. He even made a second visit to ensure our satisfaction. The crew, led by Tremaine, was very efficient, and my wife appreciated their cleanliness. The cleanup was great. Well done!
Adam S. of La Crosse, WI
Friday, September 6th
I just had my basement wall straightened by American Waterworks and the crew did an excellent job! I would like to thank Rick Weber, my design speicalist, for explaining the process to me. I also want to say what an excellent job the crew did. Thank you Juan, Catarino, Manuel, and Jose!
Mary F. of Whitehall, WI
Thursday, July 16th
Rick was awesome at taking in the needs we had for the project and playing out the best and most economical way of making that happen for us. Jeromy, Hugo, and the rest of the installation team did a great job with the install. Everyone showed up on time and the project got done in no time. The "Smart Jack" system we had put in looks very robust and easy to adjust for future raising. I'm sitting in a 130-year-old house with solid, level floors now and I couldn't be happier with the entire process.
Nick K. of Plainview, MN
Friday, April 9th
We had just gotten eight inches of snow the day prior to starting the project. Regardless of the working conditions, the crew made the best of it and finished the job in a timely manner. I have never seen such physical work done in my life. They dug, they hauled buckets of dirt and rock. The many times I looked out the window, they were doing the job with smiles on their faces! Keep up the good work!
Carey G. of Eyota, MN
Tuesday, May 12th
The crew was friendly, explained things well, knew exactly what to do, and worked well together. The crews that have come to our house have always been professional and knew their job well!
Jeannine P. of Chetek, WI
Wednesday, June 26th
I worked with Michael Radosevich a few years back on a bowed foundation wall in a new single family home we were purchasing as an investment property. He came out, provided a quick estimate on the project, and we moved forward. The walls were pinned back and we were able to proceed with the purchase, and everything has held up great. Very happy we chose American Waterworks!
Greg T. of Rochester, MN
Thursday, May 23rd
I would totally recommend this company for any foundation work. My foundation was extremely neglected. The walls were bending/the next stage would be to start to fall in. THICK black mold formed in the corners. A "beaver" system on all 4 walls to a sump with a sump pump that would run every 30-45 minutes on non-rainy days!!!!! The De-humidifier would run 24-7. Even in the winter!!!! I called around and no one offered the warranted system as American Waterworks. And they were the only ones that KNEW the soil engineering involved in why the foundation was failing! A few places offered a "Band-aid" that would have failed eventually. They put in a WAY better sump and dual pump system with battery back up. Peace of mind!!!! Their "beaver"/drainage system is flush with the basement floor so you can't see it! The plates and beams they put in straightened one wall right away. The rest will take a little bit by tightening the plates little by little. The water proof wall barriers they put in look awesome. No mold. No bad smell. The dehumidifier actually turns "OFF". Much drier!!! Looks GREAT. All this done in one week!' it's like a new basement! The workers they have are awesome and answered every question I had. I couldn't recommend American Waterworks enough. They are GREAT. Oh....did I mention the transferable guarantee? A great company that made sure I was happy with all the work they were doing! And i couldn't be more happy. WORTH THE MONEY!!!! I'd hire them in a second if I needed to!!!!
Paul N. of Rochester, MN
Monday, June 10th
I chose to work with American Waterworks after reading all of the positive reviews online from previous satisfied customers. Our Sales Representative, Dylan Woitas, was knowledgeable and answered all of our questions. A+ for Dylan! Jose C., Steven H., Ernesto, and Luis wre all outstanding! Job well done and the cleanup was great! Additionally, Jose C. and his crew were very professional and completed the work on time. Can't praise these guys enough!
Charles Z. of Rochester, MN
Thursday, June 27th
The people of American Waterworks are miracle workers -- and just really good people. Every person I've worked with within this company really cares about their customers. They do the right thing and do meticulous work. They recently helped restore my 1900 Victorian to its original glory by raising the house 5 inches on one side after decades of settling -- we're talking old, cranky beams that have been askew for years and years. My foundation is made of stone and where most foundation companies wouldn't touch this job, American Waterworks was up to the task. They set my expectations that maybe my floors wouldn't be level. But under the professional leadership of the foreman on the job, darned if they didn't level those floors. Oh and they did it in a week -- they even came on a Saturday to finish the job. I am so thankful for their understanding, respect and the care they took with helping me realize the vision I had for this home when I bought it. 5 stars all the way.
Amy C. of Woodville, WI
Tuesday, June 18th
Jeremy was very kind and patient with me when presenting the info to me. He explained the info clearly.
Deanna W. of Austin, MN
Thursday, November 10th
The knowledge of our Design Specialist, his ability to answer our questions, and the quote he made was very thorough. He provided excellent customer service! The interaction we had with the office staff was minimal but good. We liked the email and the phone messages we received as reminders of upcoming dates and details. Jose and his crew were awesome! They kept us informed and they worked their butts off to get the job done on time!
Overall, we had an excellent experience! We appreciate all the hard work and time spent on our project!
Kelly P. of Spooner, WI
Friday, June 19th
What led me to select American Waterworks over another company?
Amy found you on the internet after searching unsuccessfully locally for two months. Your website is effective because Amy was able to see immediately that you did what we needed.
What are my thoughts on the office staff?
They were excellent. They got us on the schedule quickly, even though we are in Hudson, WI.
What are my thoughts on the Design Specialist?
Chuck spent a lot of time looking at our crawl space thoroughly and explaining options for solutions clearly. He seemed trustworthy and very knowledgeable.
What are my thoughts on the installation process and crew?
Top rate! The crew worked HARD. The Foreman clearly explained a couple of changes to the plan. They ran into multiple obstacles, including a 3' x 3' boulder in our yard below grade, and in every case, overcame them!
Was the clean-up satisfactory?
Will I be a reference?
My additional comments:
From top to bottom, you all did a really amazing job and we are so happy that we don't have to worry about our foundation anymore. The job was a significant financial investment but we can see why and it's worth it. You did exactly the job we needed, which multiple other companies couldn't do. We would love to serve as a positive reference! Thank you!
Jonathan and Amy H. of Hudson, WI
Monday, November 23rd
Our contractor referred us to American Waterworks for our foundation repair project. From the beginning, the staff we interacted with were excellent! Chad Johnson was our Design Specialist, and he was very knowledgeable and explained everything on his first visit. The installation crew was excellent!! They know what they were doing and worked together to get it done! Mason, the Foreman, explained everything and what we needed to do. A BIG thank you to Mason, Larry, Zach, and John for a job well done. Mason made a few more suggestions, and becasue of the excellent work, and again with the help of Chad Johnson, we are scheduled for more work to get done. We are looking forward to it! Thank you!
Dennis F. of Circle Pines, MN
Friday, October 18th
I am grateful to American Waterworks for a good solution for our garage wall problem. Inset into a hillside, one could see daylight between the cement blocks. Your team was efficient and determined, They had to through clay soil in the rain. We were all grateful to learn that when the electricity went out during this operation, it was a local problem.
Jacqueline N. of Minneapolis, MN
Thursday, April 15th