Testimonials

Testimonials for American Waterworks

Our contractor referred us to American Waterworks for our foundation repair project. From the beginning, the staff we interacted with were excellent! Chad Johnson was our Design Specialist, and he was very knowledgeable and explained everything on his first visit. The installation crew was excellent!! They know what they were doing and worked together to get it done! Mason, the Foreman, explained everything and what we needed to do. A BIG thank you to Mason, Larry, Zach, and John for a job well done. Mason made a few more suggestions, and becasue of the excellent work, and again with the help of Chad Johnson, we are scheduled for more work to get done. We are looking forward to it! Thank you! 
Dennis F. of Circle Pines, MN
Friday, October 18th
I had my sagging living room propped up with a support beam. I also had a sump pump installed with a drainage trench all around the basement floor. The Foreman, Cameron, and his crew, Dillan and Zach, were outstanding! Not only were they polite and hardworking, I could also tell they took pride in doing excellent work. My living room looks level and brand new! I am looking forward to never having to worry about a wet basement again. I am so HAPPY I chose American Waterworks! 
Cynthia A. of Hoffman, MN
Monday, August 16th
I just had my basement wall straightened by American Waterworks and the crew did an excellent job! I would like to thank Rick Weber, my design speicalist, for explaining the process to me. I also want to say what an excellent job the crew did. Thank you Juan, Catarino, Manuel, and Jose! 
Mary F. of Whitehall, WI
Thursday, July 16th
We had part of our foundation supported on helical piers, as well as helical anchors installed in a large retaining wall below the house. The job required two crews from American Waterworks. They arrived and went to work, and it was clear everyone knew what they needed to do. The two crews were fast and polite, always answering questions I had, and giving me a good idea of what was being done. They clearly had done this work many times before and were experts at installing this type of structural support system. I was impressed by how little impact their work had on the inside of the house. The care taken to protect the structure was clearly a result of a lot of experience with this type of work. They were also done ahead of schedule in just 4 days, working 11 hours a day. The company came highly recommended and I am glad I chose them to handle this job. The process of getting a proper quote for this complex job took some time, but the flexibility to get them to do just what we needed to be done was another sign of their experience with this type of construction. Thanks to Hugo and his crew, our dream house will now sit securely on the hillside it was built on 6 years ago. 
Peter B. of Eau Claire, WI
Friday, May 7th
I never thought there would be a situation to my basement issues! Then I learned about American Waterworks! My crumbling 100 year old walls and horrible crawl space have now been turned to delightful! I was so pleased with the excellent and friendly service I received from every one of the staff members. The work crew couldn't have been any better! I can't say enough good things about the experience I had with American Waterworks! My basement is warmer now, which saves me money on my heating expense! I couldn't have asked for anything more! Thank you, American Waterworks!
Linda R. of Eau Claire, WI
Friday, October 22nd
My wife and I decided to go through American Waterworks to fix the foundation of our home, and I must say, they were absolutely phenomenal! We were more than satisfied with the job they did. They are worth every penny. They were very clean, which was a big concern for us. They were always on time and were very informative with what they were doing. Overall, they were very professional and our dogs loved the crew!  My wifeand I actually went to three different companies to fix our foundation and we are so glad that we went with American Waterworks. They did not disappoint in any way, shape, or form. I am happy to highly recommend them to anyone and everyone for their services!
Seth and Kayla J. of Little Falls, MN
Monday, January 25th
I had a great experience from start to finish. I had four different foundation companies look at the large crack in my foundation. Two said to put epoxy in it and it would be good. The third offered a slightly more involved fix that wouldn't address the root of the problem. American Waterworks was different from the start. First of all, they book a three-hour appointment so they can fully investigate, measure, and explain exactly what is happening and what needs to be done to truly fix the problem. The level of knowledge and experts shown by the Design Specialist, Chuck, was astounding. He even predicted that there would be at least one if not two more cracks in the foundation, as well as their locations and he was right on both counts. I ended up needing 10 helical piers and 7 helical anchors to repair the foundation and stop it from rotating backwards toward the hill and to stabilize and lift the foundation back to its original position. The three-man installation crew was incredible. Jose, the Foreman, Luis, the Co-Foreman, and Jose, the Production Specialist, were extremely hardworking, knowledgeable, and always willing to take time to answer any questions I had about the project. Their level of professionalism, courtesy, and attention to detail put me at ease during such a major undertaking and I always knew my house was in good hands. I can't recommend American Waterworks enough to anyone needing their foundation repaired. 
Jeremy K. of Altoona, WI
Wednesday, October 20th
The crew was friendly, explained things well, knew exactly what to do, and worked well together. The crews that have come to our house have always been professional and knew their job well! 
Jeannine P. of Chetek, WI
Wednesday, June 26th
We recently went with American Waterworks to fix our foundation. There was a bulge on one of the walls that made us very nervous that something bad was going to happen one day. We had a representative from American Waterworks come and look at the issue. He suggested that their geo-lock anchor system was the best route to take. We did have a few other companies come and look as well but we went with American Waterworks. And boy are we glad we did! The team was promptly on time and started to get to work right away. Throughout the time they were here they gave us updates about what they were doing, being very descriptive of the actions they were taking. The team was very professional and very awesome! Once they were finished they made sure to move back any objects they had to move and even cleaned up. They did such a great job! I highly recommend American Waterworks above any other company! We will continue to use them with any issues we have in the future. Once again, the whole team was very awesome!
Luke N. of Fargo, ND
Monday, July 6th
We recently went with American Waterworks to fix our foundation. There was a bulge on one of the walls that made us very nervous that something bad was going to happen one day. We had a representative from American Waterworks come and look at the issue. He suggested that their geo-lock anchor system was the best route to take. We did have a few other companies come and look as well but we went with American Waterworks. And boy are we glad we did! The team was promptly on time and started to get to work right away. Throughout the time they were here, they gave us updates about what they were doing, being very descriptive of the actions they were taking. The team was very professional and very awesome! Once they were finished, they made sure to move back any objects they had to move and even cleaned up. They did such a great job! I highly recommend American Waterworks above any other company! We will continue to use them with any issues we have in the future. Once again, the whole team was very awesome!
Luke N. of Fargo, ND
Thursday, February 18th
The team that came out to handle my basement work was professional and friendly. They answered all of my questions in a thoughtful manner. I have had work done by another major basement system company and I found American Waterworks to be more competitive in their pricing models and easier to work with. I could not hesitate to have them do more work in my home. 
Diane B. of Valley City, ND
Wednesday, March 31st
We used American Waterworks to stabilize/lift our house due to settling/sinking footings. We had four estimates done with different companies before deciding on American Waterworks. From start to finish, we were impressed with the company. Richie was thorough and concise when informing us of what would need to be done, and explained the estimate to us in person. When the crew arrived, they were courteous and conscientious, and very hardworking. The Foreman, Ryan, kept us informed throughout every step of the project! We had 23 piers driven in and around our house to lift/stabilize. During the lift, they explained what to expect and took their time to be sure we were satisfied with the outcome. When it came to the last day of the project, they had all hands on deck and left our property looking way better than we had ever experienced after this huge project! Sam, the branch manager, made sure we were satisfied and happy customers before wrapping up the project! Thanks to American Waterworks for a job well done! 
Patti P. of Harwood, ND
Monday, August 16th
We used American Waterworks to stabilize/lift our house due to settling/sinking footings. We had four estimates done with different companies before deciding on American Waterworks. From start to finish, we were impressed with this company. Richie was thorough and concise when informing us of what would need to be done, and explained the estimate to us in person. When the crew arrived, they were courteous, conscientious, and very hardworking. The Foreman, Ryan, kept us informed through every step of the project. We had 23 piers driven in around our house to lift/stabilize. During the lift, they explained what to expect and took their time to be sure we were satisfied with the outcome. When it came to the last day of the project, they had all hands on deck and left our property looking way better than we had ever expected after this huge project! Sam, the Branch Manager, made sure we were satisfied and happy customers before wrapping up the project. Thanks to American Waterworks for a job well done!
James and Patti P. of Harwood, ND
Monday, November 1st
The knowledge of our Design Specialist, his ability to answer our questions, and the quote he made was very thorough. He provided excellent customer service! The interaction we had with the office staff was minimal but good. We liked the email and the phone messages we received as reminders of upcoming dates and details. Jose and his crew were awesome! They kept us informed and they worked their butts off to get the job done on time!  Overall, we had an excellent experience! We appreciate all the hard work and time spent on our project! 
Kelly P. of Spooner, WI
Friday, June 19th
From the very beginning, I was contacted right away after reaching out regarding a repair project involving a wall of the apartment building which was bowing inward, resulting in structural instability and water intrusion into the apartment. Richie Noreen promptly came to the location in Crookston, MN and evaluated the situation, clearly explaining everything to me in an easy to understand manner. He gave me a thorough tour of the process, so I felt very confident in his expert professional assessment. He laid everything out from A to Z. Then, when it was time for the repairs to occur, the team really showed their expertise. Sam, Cory and the guys really impressed me. They got right to work and utilized the time masterfully. Instead of fretting about what might go wrong for the duration of the work, I had peace of mind that they had everything under control. It is such a relief to me that I found the right company! Once they waterproofed, straightened the bowing wall and anchored it, they poured a new concrete sidewalk, which grades away from the building, and cleaned up everything so well that it's hard to believe they had just dug everything up! I wasn't left with anything to clean up! Needless to say, I'm a very happy customer and I highly recommend American Waterworks if you are looking for a job done right and peace of mind.
Mary C. of Crookston, MN
Friday, September 18th
Total testimonials : 47

our service area

We serve the following areas

MinnesotaIowa Our Locations:

American Waterworks
1307 Valleyhigh Dr NW
Rochester, MN 55901
1-507-200-2737


American Waterworks
4119 14th Ave N
Fargo, ND 58102
1-701-419-8222


American Waterworks
19960 Saint Francis Blvd,
Nowthen, MN 55303
1-763-309-9944
Service Area
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