Testimonials for American Waterworks

The guys did a great job and explained everything they did.  Would use American Waterworks again!

The crew was very courteous and did a good job. Thank your guys for me.

They did an excellent job on our crawl space! They were a very professional, courteous, and hardworking crew! They kept us informed throughout the project and they made sure everything was finished properly before they left. Thank you!

Very nice job! Workers were courteous and good communication.

 My Design Specialist, Jared, was very knowledgeable and respectful, and took the time to show us all of our options! My installation crew was great too. They were very respectful and fast! They went above and beyond for us! You have a great company with great workers all around! Incredible warranty as well! We could not be happier! 

My daughter got work done by American Waterworks and she was very pleased with the sump pump work so she recommended me. My experience with my design specialist, Eric Hazelton, was great because he showed and explained everything to me, he was prompt, and he was here when he said he was going to be. He was very helpful and always followed up with me. My experience with the crews was thorough, helpful, courteous, and they were here when they said they were going to be here. I would refer American Waterworks because they did a good job for me, got everything done that was supposed to get done, and everything is working well! 

We would recommend this system to anyone.

Thanks to Tyler and Devin for all their hard work. They worked so hard, did great work, and left everything nice. They are an asset to American Waterworks, very professional.

We decided to work with American Waterworks after meeting one of their Design Specialists at a home show. The office staff was very friendly and helpful, and the Design Specialist we met with was friendly and knowledgeable. We are very pleased with waterproofing the installation crew. They were considerate and pleasant. The team seemed happy to work together, and we are very satisfied with the cleanup. We are so happy we chose American Waterworks! 

I didn't have a lot of direct interaction with the American Waterworks office staff, but when I did, they were courteous, very helpful, and responsive to my questions. They gave regular reminder phone calls and the mailing packet was also helpful for keeping me informed. Eric Hazelton was very professional, personable, and knowledgeable about your products. In addition to being responsive to my questions and concerns, he put together a good package/system for me. I called him a couple times from the time of the original apppointment until about time for the date of service. He got back to me in a timely manner to address my concerns.  Tremaine and his installation crew were awesome! They called as they were on their way and kept me informed as to their anticipated travel/arrival time here. He also discussed a change with me that I initiated and was concerned about regarding the north basement wall. I really liked his solution and there was a smooth transition to the new change. The bit of a "bump in the road" occurred because when this was planned out, I had originally planned for them to do the entire north wall. This meant I had moved most of my "keeper" basement belongings to a northwest corner that now clearly interferes with the area they had to access. I felt bad about the extra work but Tremaine assured me that they could quickly move the items that were in their way to a new location. In addition, they completed the entire project in one day as opposed to the original two-day timeframe allotted. For me, this was a HUGE bonus plus! All in all, this was a very good/excellent experience for me. The guys - Eric, Tremaine, and the crew - were awesome! Thank you all! 

Excellent service from initial appointment through the installation (which was neat and clean). We had one small issue, American Waterworks came back and fixed it! Not a problem since. Also, when I call, they call back, like immediately. So many businesses need lessons on that! 

I've already referred your company to a person in town and will continue to do so.

We are very satisfied with the work and the workmanship. Clean up made it look as if you had never been here.

I've had American Waterworks come twice in the last year for different services. Each time the guys who come to do the work are super nice and professional. Yes ma'am no ma'am, clean up after themselves and super quick workers. I will be having American Waterworks works come back if I need it in the future.

I had Dakota, Tyler and Devin install a radon mitigation system they were very knowledgable and professional and took their time to make sure the job was done correctly the first time, they did a great job cleaning up after the 3 of them worked very efficiently together and completed this project in a timely fashion. THANKS AGAIN GUYS!!!